Escrow Specialist - REQ-2026-909

Customers Bank • Malvern, PA • 1h ago

Malvern, PA | 2 Locations | 2 Locations Full time | Full time | Full time REQ-2026-909 At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, current or future, to be considered. This role is required to be ONSITE in Malvern, PA with a Hybrid schedule. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A resolute team member who is committed to meeting your needs today and tomorrow. On the leading edge: We are innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we are a partner you can trust. What you'll do: The Escrow Specialist is responsible for the administration, analysis, and reconciliation of escrow accounts associated with commercial loan portfolios. This role ensures accurate collection, disbursement, and monitoring of escrow funds related to taxes and other obligations, while maintaining compliance with regulatory and internal policy requirements. Key responsibilities include: Manage escrow account setup, maintenance, and monitoring across loan portfolios Perform escrow analyses to ensure adequate funding for tax and other obligation requirements Process disbursements of property taxes and other escrow-related obligations Reconcile escrow balances and investigate discrepancies, shortages, or overages Monitor exception reports and resolve aged escrow items (e.g., unpaid taxes or other outstanding obligations) Coordinate with borrowers, taxing authorities, and internal teams to ensure timely processing View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities.
PI286448212 / 43-3099.00 Financial Clerks, All Other

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