Operations Technician

ASSOCIATED BANK NA • Milwaukee, WI • 1d ago

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Role Summary Associated Bank is seeking an Operations Technician to support daily operational processes and deliver exceptional service to internal and external customers. In this role, you\'ll manage complex transactions, resolve issues, and help drive operational accuracy and efficiency. This is a great opportunity for someone who enjoys problem-solving, collaboration, and continuous improvement.Key Accountabilities Review and process incoming operational work while coordinating with appropriate internal partners Enter and verify transactions with a high level of accuracy and attention to detail Resolve complex customer and operational issues using multiple systems and resources Prepare, edit, and distribute specialized operational documents Support customers and bank partners by providing timely, accurate, and professional service Identify process improvement opportunities and recommend operational efficiencies Provide guidance and support to team members on complex transactions and escalations Monitor customer feedback and report trends or recurring issues to leadership Education & ExperienceRequired High school diploma or equivalent 2+ years of office, operations, or administrative experience Strong problem-solving, communication, and organizational skills Ability to manage multiple priorities in a fast-paced environmentPreferred Associate\'s degree 3+ years of office or operations experience in a financial services environment Experience handling complex operational processes or customer escalations Why You\'ll Love Working Here At Associated Bank, you\'ll be part of a collaborative team that values growth, innovation, and customer service excellence. We offer opportunities to expand your operational expertise while making a meaningful impact across the organization and customer experience. Apply today to make an impact. We welcome and encourage applications from all qualified parties,... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. *** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A5ED124D5C2E4687

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