Description
We are looking for a detail-oriented Legal Collections Specialist to join our client's team in Iowa in a contract position with the potential to become permanent. This role supports account documentation, payment processing, legal file preparation, and communication with debtors, creditors, courts, and internal staff. The ideal candidate is highly organized, communicates professionally, and can manage time-sensitive administrative work with accuracy and consistency. This job will be remote but will need to be in Iowa for initial training and up to once per month after.
Responsibilities:
Maintain accurate account records by entering updates, documenting interactions, and keeping case notes current in the collection management system.
Speak with debtors and court personnel to verify identifying information, provide required disclosures, and record call activity in a timely manner.
Coordinate payment arrangements, complete authorization paperwork, and monitor incoming payments to ensure accounts reflect current activity.
Assist with negotiated resolutions by preparing settlement terms, drafting related documents, and tracking follow-up actions.
Support legal and court-related workflows by scheduling hearings, maintaining deadline calendars, and preparing materials for attorney appearances.
Process daily administrative tasks such as handling mail, preparing deposits, completing remittance activities, and making bank deposits for multiple accounts.
Create legal and collection documents including complaints, petitions, praecipes, garnishments, affidavits, discovery requests, and summary judgment motions.
Review account files to determine readiness for legal action and send supporting notices, demand letters, service-related correspondence, and creditor communications as needed.
Respond to forwarders and creditors, accept new claim placements, and manage required data entry and documentation tied to account servicing.
Generate routine reports and use Collection-Master / Vertican tools to support tracking, updates, and workflow accuracy.
Requirements - Previous experience in data entry, administrative support, collections support, or a related office environment.
Strong typing and numeric data entry skills with a high level of accuracy and attention to detail.
Ability to communicate clearly and professionally with debtors, courts, creditors, and internal team members.
Comfortable following structured processes, managing deadlines, and handling confidential information appropriately.
Proficiency with computer-based data entry systems and standard office software.
Experience using Vertican / Collection-Master is required.
Ability to prepare and review documents carefully in a fast-paced, deadline-driven setting.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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