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You either live in Northeast Ohio today or are willing to relocate and become part of the local business community.
Meet the Team
The Northern Ohio Select Commercial team is part of Cisco's US Commercial organization, focused on helping customers across Northeast Ohio modernize, grow, and solve real business challenges through technology. Our team supports a diverse set of commercial customers across multiple industries, working closely with local partners, Cisco specialists, and executive leaders to drive meaningful business outcomes.
This is a highly collaborative and fast-moving environment that rewards ownership, energy, strong customer relationships, and the ability to navigate complexity while continuing to move the business forward.
Being successful on this team is about more than just hitting a number. It's about becoming part of the Northeast Ohio business community, building trusted relationships over time, and helping customers think strategically about where they are going next. We value people who can balance short-term execution with long-term account development, while maintaining a positive attitude through the normal noise and ambiguity that comes with a large organization like Cisco.
Our culture is built around accountability, teamwork, technical depth, competitive spirit, and having fun while we do it.
Your Impact
As an Account Executive on the Northern Ohio Select Commercial team, you will manage and grow a portfolio of existing commercial customers across Northeast Ohio. This role combines strategic account management, prospecting, forecasting, and cross-functional leadership within Cisco's channel-driven sales model.
You will serve as the cornerstone for your accounts; bringing together Cisco specialists, engineers, partners, services, and leadership teams to drive customer outcomes. At the same time, you must be able to lead executive and technical discussions, run consistent business reviews and briefings, and maintain accountability for the overall customer relationship and growth of the business across Cisco's diverse portfolio.
Highly effective Account Executives on this team know how to balance immediate opportunities with long-term customer growth. They build trust quickly, create momentum, maintain strong operational discipline, and consistently find ways to move the business forward despite complexity and competing priorities.
In this role, you will:
Represent Cisco within the Northeast Ohio business and partner community with professionalism, energy, and integrity.
Own and grow a portfolio of commercial accounts across Northeast Ohio, typically supporting 10-20 clients.
Build strong relationships across customer organizations, from technical teams to executive leadership.
Drive both short-term execution and long-term account development opportunities across Cisco's portfolio.
Partner closely with channel partners, Cisco specialists, SEs, services, and leadership teams to orchestrate opportunities and customer outcomes.
Maintain a strong understanding of Cisco's networking portfolio while identifying opportunities across security, collaboration, observability, AI, and lifecycle motions.
Develop and manage accurate forecasts, pipeline health, account plans, and quarterly business priorities.
Build momentum within accounts by identifying new opportunities, driving customer engagement, and helping customers align technology investments to business outcomes.
Navigate internal and external complexity with a solutions-oriented mindset and a strong bias toward action.
Minimum Qualifications
5+ years of experience selling, prospecting, and growing customer accounts in technology.
Bachelor's degree or equivalent professional experience.
Experience managing a territory or account portfolio with responsibility for forecasting, pipeline development, demand generation, partner engagement, and quota attainment.
Experience balancing short-term execution with long-term account planning and customer development.
Preferred Qualifications
Bring ownership, energy, and a relentless focus on moving the business forward.
Strong business and technical acumen, particularly around core networking technologies and broader infrastructure solutions.
Organized and operationally disciplined, with strong forecasting and opportunity management skills.
Experience building credibility quickly and become a trusted advisor within customer accounts.
Experience operating within a fast-paced, matrixed organization and can effectively navigate complexity and ambiguity.
Experience working closely with channel partners and cross-functional teams to drive customer outcomes.
Positive, team-oriented attitude and contribute to a culture of accountability, collaboration, and execution.
Strong communication and relationship-building skills across technical, business, and executive stakeholders.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $262,400.00 to $338,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$292,000.00 - $440,900.00
Non-Metro New York state & Washington state:
$269,300.00 - $411,100.00
For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
