Medical Receptionist

Robert Half • Silver Spring, MD • 4h ago

Description

We are looking for a Medical Receptionist to support a patient-centered practice in Maryland. This contract position is ideal for someone who brings prior experience in a medical front office setting, communicates with warmth and courtesy, and is comfortable using athenahealth in a small office environment. The person in this role will help create an efficient, welcoming experience for patients while ensuring administrative processes are handled accurately and confidentially.

Responsibilities:

Greet patients upon arrival, complete the intake process, and create a welcoming first impression at the front desk.

Handle incoming phone calls, respond to routine questions, and assist patients with appointment-related needs and follow-up coordination.

Oversee calendar management in athenahealth, including booking visits, confirming schedules, and adjusting cancellations or changes.

Enter and maintain patient demographic, insurance, and registration details with a high degree of accuracy in the electronic record.

Review insurance information, gather required documentation, and support front-end eligibility verification before visits.

Receive copayments and other patient balances, record transactions correctly, and assist with checkout activities.

Process referrals, faxes, and general office communications while keeping records organized and accessible.

Partner with providers and clinical team members to support a smooth and positive experience throughout each patient visit.

Maintain an orderly reception area and follow confidentiality and compliance standards in all patient interactions.

Provide additional administrative support as needed to help daily office operations run efficiently.

Requirements

Prior experience in a medical receptionist, patient services, or healthcare front desk role.

Hands-on experience with athenahealth is strongly preferred.

Demonstrated ability to deliver excellent customer service in a patient-facing environment.

Strong verbal and written communication skills with a detail-oriented and effective demeanor.

High attention to detail with the ability to stay organized across multiple tasks.

Comfortable managing scheduling, patient check-in, registration, and insurance-related front desk duties.

Working knowledge of Microsoft Office and electronic medical record systems.

Familiarity with basic medical terminology and routine medical office procedures.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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