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Operations Manager- 24/7 Integrated Security Services (NOLA201)

SEI, Inc. Security • Metairie, LA • 12h ago

Metairie, LA, United States of America

$18.00 - $20.00

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Overview

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer

Employer & Licensing Statement

Security Engineers, Inc. recruits and employs personnel for operations conducted under Vulcan Protection Services, a California-licensed Private Patrol Operator, BSIS PPO License # PPO122585.

Security Engineers, Inc Licensing Numbers:

SE Integrated Security, Inc. - License #: CMPY.0003341

Job Skills / Requirements

Position Summary:

The Operations Manager oversees 24/7 security operations to ensure high-quality service, regulatory compliance, and client satisfaction. This role provides leadership to security personnel, supports operational efficiency, and assists with growth initiatives including lead generation and administrative support for the Branch Manager, Regional Manager, SE Sales Team, and Executive Leadership.

Minimum Qualifications:

2+ years of security leadership or related experience

3+ years of verified security, law enforcement, corrections, or military experience

Preferred: CPP, PSP, or other security management certifications

Valid Louisiana Armed Security License (or ability to obtain/maintain)

Valid driver's license with clean MVR that meets company approved driver standards

Key Responsibilities:

Note: Duties may evolve based on business and client needs.

Security Operations

Ensure consistent, timely delivery of security services

Administer guard management software

Enforce workplace safety procedures

Work posts when needed and remain on-call for officer support

Performance & Leadership

Identify and resolve performance issues

Implement and communicate operational standards

Support change management and continuous improvement

Provide clear leadership, accountability, and guidance

Client & Team Communication

Act as liaison between clients, Site Managers, Supervisors, and leadership

Maintain strong communication across operations

Prepare reports on performance, incidents, and client satisfaction

Growth Support

Assist with lead generation activities as required

Provide administrative support for growth efforts led by Branch Manager, Regional Manager, and SE Sales Team

Compliance & Risk Management

Ensure compliance with regulatory and company standards

Conduct risk assessments and implement mitigation strategies

Maintain documentation for audits and inspections

Supervisory & Administrative Duties

Verify and track employee licenses and certifications

Report new hires and terminations to the State of TN

Maintain personnel records

Manage scheduling and ensure 24/7 staffing coverage

Coordinate incident and emergency responses

Oversee billing processes and invoice accuracy

Required Skills & Abilities

Proven leadership and supervisory capability

Strong problem-solving, analytical, and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Effective verbal, written, and electronic communication

Proficiency in Outlook, Excel, and administrative systems

Flexibility to support 24-hour operations

Positive attitude with initiative and accountability

Physical Requirements

Ability to stand or sit for at least one hour

Ability to walk ½ mile and climb 20 stairs without stopping

Education

High school diploma or equivalent (required)

Bachelor's degree in Business, Security Management, or related field (preferred)

Education Requirements (All)

High School Diploma or equivalent Bachelor's Degree, Preferred

Certification Requirements (All)

Able to obtain any & all security certifications/licenses State Issued Driver's License (Not Expired) Security management certifications (CPP, PSP) preferred Louisiana Armed Security Guard Card preferred

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan

This job reports to the Branch Manager

This is a Full-Time position

Travel is required occasionally

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