Temp CSR

Gerber Collision & Glass • Lakewood, CO • 1d ago

Company: Gerber Collision & Glass

Great Teams Don't Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that's built for your success? Apply today.

Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description:

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)

Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).

Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication @type.

Confirms car rental information and updates CCC One with rental car usage information.

Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required ?

High School Diploma or GED (General Education Diploma)

Minimum: 1 year experience in a similar role such as administration assistant.

Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities

Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.

Strong attention to detail with a high degree of accuracy.

Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements

Valid driver's license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your SuccessGerber offers the comprehensive benefits you expect from an industry leader, including:

Annual Paid Time Off (PTO) plans

2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

6 paid holidays annually

Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

401(k) Retirement Plan with company match

Employer Paid Short-Term Disability & Life Insurance

Additional Voluntary Life Insurance

Continuing Education Opportunities

Free Prescription or Non-Prescription Safety Glasses annually

Annual Voluntary Uniform Stipend

Voluntary Daily Pay option available

About UsGerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$18 - 25 / Hour

Compensation is commensurate with skill, education and experience.

Supplemental Pay:This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

Similar Jobs

Senior Software Engineer

Coinbase • Denver, CO • 2h ago

IT & Engineering

Ready to do the most impactful work of your career? Athttps://www.coinbase.com/careers. Senior Software Engineer (EAA) The CEE Surfaces team, part of Coinbase's Customer Experience & Engagement org within EAA, owns t...

2h ago

Go to Apply

Software Engineer

Auria (Boecore LLC) • Boulder, CO • 2h ago

IT & Engineering

Auria is looking to hire a Software Engineer to support the Ballistic Missile Defense System (BMDS) Overhead Persistent Infrared (OPIR) Architecture (BOA) program. BOA is the Missile Defense Agency's next-generation Over...

2h ago

Go to Apply

Software Engineer

Applied Research Solutions • Littleton, CO • 2h ago

IT & Engineering

Description ARS s is seeking Mid - Senior Front-End developers to support a cutting-edge program supporting the National Geospatial Intelligence Agency in the Denver, Colorado area. The Senior Front-End Web Developer is...

2h ago

Go to Apply

Senior Software Engineer

CONMED Corporation • Denver, CO • 2h ago

IT & Engineering

CONMED is seeking a Senior Software Engineerto join the Advanced Surgical R&D team based in Denver, CO. This role will partner closely with cross functional teams to lead the development of secure software system for...

2h ago

Go to Apply

Software Engineer II

CONMED Corporation • Denver, CO • 2h ago

IT & Engineering

Location: Denver, CO CONMED is seeking a Software Engineer II to join the Advanced Surgical R&D team based in Denver, CO. This role will partner with cross-functional teams to design, develop, verify, and maintain se...

2h ago

Go to Apply

Senior Software Engineer

Maxar Intelligence I • Westminster, CO • 2h ago

IT & Engineering

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-ge...

2h ago

Go to Apply

Software Engineer 3

Data Computer Corpor • Aurora, CO • 2h ago

IT & Engineering

DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a compe...

2h ago

Go to Apply

Senior Software Engineer

Coinbase • Denver, CO • 2h ago

IT & Engineering

Ready to do the most impactful work of your career? Athttps://www.coinbase.com/careers. Senior Software Engineer, Core Cryptography As a Senior Software Engineer on the Core Cryptography team within Security, you'll act...

2h ago

Go to Apply

Manufacturing Engineer

Barber-Nichols Inc • Denver, CO • 2h ago

IT & Engineering

Description About Barber-Nichols: Barber-Nichols (BN) is a premier provider of custom turbomachinery solutions serving the Defense, Aerospace, Cryogenics, and Energy industries. Our team consists of industry leaders who...

2h ago

Go to Apply

Plant Maintenance Technician (Manufacturing)

Dairy Farmers Of Ame • Englewood, CO • 2h ago

Hospital & Medical

Meadow Gold has immediate job openings for skilled Plant Maintenance Technicians, responsible for the care and maintenance of all property and production assets. This position ensures the continued operation of machinery...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)