Admin Assistant for Luxury Condo

Guest Services • Estero, FL • 1d ago

Compensation Amount:

24.00 USD Hourly

Job Summary:

The Administrative Assistant is the first point of contact at the property, and is responsible for the administrative tasks assigned to support the communityand the GM. Technological proficiency (Office, Adobe, etc) and superior customer service skills required. Schedule is 5 days, 40 hour work week with required days being M, F & Sat. Candidate can select taking T, W or TR off during the week. Pay range is $23.50 - $25.00 based on experience.

Job Description:

ESSENTIAL FUNCTIONS

Greet owners, renters, visitors . Check vendors in/out of the property.

Issue fobs and parking passes.

Keep records and execute administrative policies determined by management

Adhere to and promote GSI Hospitality Standards.

Screen incoming calls and correspondence, and respond independently when possible.

Prepare memorandums outlining and explaining administrative procedures and policies to staff and monitors compliance.

Maintain association website.

Create and maintain database and spreadsheet files for revenue management, sales and leasing

Run all required weekly and monthly reports for analysis and distribution

Take and transcribe dictation, and compose and prepare confidential correspondence, reports, and other complex documents.

Maintain office equipment and supplies.

Required to learn new software systems and become proficient as assigned

Answer phones with a polished manner, and accurately transfer high volume of calls to the appropriate departments. Operate multi-extension phone system.

Perform administrative tasks as assigned by management team.

Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

High School Diploma or GED preferred or previous experience as an administrative assistant or related customer service position.

Ability to calculate basic mathematical figures.

Computer proficiency with the ability to utilize Microsoft Outlook, excel, Teams, etc.

Great interpersonal skills required, with the ability to communicate effectively with a wide variety of people.

PHYSICAL AND MENTAL REQUIREMENTS

Ability to sit at a desk for the entire work day.

Reading and writing work-related documents in English.

Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

Constantly communicates and receives verbal communication.

Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.

Occasionally stoop, kneel, or crouch.

Use hands and arms to reach for, grasp, and manipulate objects.

EQUIPMENT USED

Typical office equipment (computers, laptop, printer with scanning capabilities, copiers, among others).

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

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