Overview
Assistive Technology Specialist:
Bowhead is seeking an Assistive Technology Specialist to provide program support for the Information Resources Accessibility Program (IRAP) Section 508 office. The Section 508 Program Office is an organization within the US Department of the Treasury's, Office of Internal Revenue Service (IRS) that provides agency wide support Assistive Technology (AT) as a reasonable accommodations and technical Section 508 guidance for IRS projects and Agency initiatives.
Responsibilities
Support end-user of Assistive technology. AT Technical Support and Troubleshooting of both Hardware and software
Provide AT Support to the tier 1 help desk side support, such as troubleshooting computer issues
Troubleshoot AT End-user issues that were assigned from the *IRAP mailbox
Contacting AT vendors to get assistance with troubleshooting or issues
Participate, as needed, as a member of a cross-functional team of IT experts to identify and craft solutions for newly introduced software/solutions
Apply knowledge of the technical, policy/procedures and contracting implications of Section 508
Configure and teach others how to use Dragon, ZoomText, and JAWS as well as other AT
Troubleshoot interoperability issues between mainstream hardware, software, and assistive technology
Install hardware and software
Other duties as assigned
Qualifications
A Bachelor's degree in a relevant technical area is desired
No less than 5-9 years of relevant experience with Information Technology, preferably Assistive Technology
Knowledge of Assistive Technology (AT), its performance, capability, baseline interoperability.
Computer experience with mainstream applications such as MS Office
Knowledge of features which enhance the accessibility and usability of a web sites and applications
Knowledge of the purpose for 508 testing. Section 508 accessibility testing experience is helpful, but not required
Knowledge of Inspection/Testing tools. Able to independently demonstrate testing acumen to coordinate with AT Testers
Soft skills, including effective communication, teamwork, time management, willingness to learn, empathy, organization, and critical thinking
Physical Demands:
Must be able to lift up to 35 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodicaly
SECURITY CLEARANCE REQUIREMENT: Must be able to obtain a security clearance at the Public Trust (NAC) level. US Citizenship is a requirement for a Public Trust (NAC) clearance at this location.
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity postershere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
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ID 2026-25863
Category Information Technology
Location : Location US-MD-Lanham
Min USD $110,000.00/Yr.
Max USD $130,000.00/Yr.
Minimum Clearance Required Public Trust (NAC)
Travel Requirement Less than 10%
