Sales Manager FT

Michaels • Casper, WY • 10h ago

Store - CASPER, WY

The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.

Ensure execution of Company policies and standards, holding team accountable for store conditions and results.

Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.

Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.

Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.

Oversee Balloons business, birthday party operations, and other in-store programs and events

Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.

Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.

Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.

Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.

Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).

Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.

Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.

Ability to climb ladders or step stools to stock and retrieve products.

Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.

Ability to work in a fast-paced environment with frequent customer interactions.

Work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance (https://careers.michaels.com/us/en/benefits) page. For additional information regarding benefits, visit MIKBenefits.com

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Wireless Sales Manager - W1617/W3778

OSL Retail Services • Casper, WY • 2d ago

Management & Administrative

Overview Ready to take your sales career to the next level? As aTeam Leadyou'll play a vital role in advancing sales objectives, developing a skilled team of Mobile Experts, and ensuring that customers receive outstandin...

2d ago

Go to Apply

Office Support Specialist I 2026-01947

State of Wyoming • Casper, WY • 2d ago

Management & Administrative

Office Support Specialist I 2026-01947 Print ( https://www.governmentjobs.com/careers/wyoming/jobs/newprint/5430634 ) Apply ? Office Support Specialist I 2026-01947 Salary $21.36 - $23.74 Hourly Location Casper, WY Job T...

2d ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Casper, WY • 3d ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o...

3d ago

Go to Apply

Temporary Administrative Assistant - HR

Adecco US, Inc. • Casper, WY • 2w ago

Management & Administrative

Temporary Administrative Assistant / Recruiting Pay Rate: $20.00 - $24.00 per hour (based on experience) Start Date: Approximately July 27, 2026 Assignment Length: 3 Months Location: Casper, WY Schedule: Full-Time M-F, T...

2w ago

Go to Apply

Customer Service Representative

U-Haul • Casper, WY • 2w ago

Management & Administrative

Location: 725 N Bryan Stock Trl, Casper, Wyoming 82601 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

2w ago

Go to Apply

Account Manager I

HUB International • Casper, WY • 2w ago

Management & Administrative

Hi, we're HUB - a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and t...

2w ago

Go to Apply

Manager Trainee

Menards, Inc. • Casper, WY • 3w ago

Management & Administrative

Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance and Dental Plans On-t...

3w ago

Go to Apply

Project Manager

Sampson Construction • Casper, WY • 3w ago

Management & Administrative

Sampson Construction has built its reputation for integrity by serving as a trusted partner in commercial construction for over 70 years. Every client's needs, goals and budget become Sampson Construction's uncompromisin...

3w ago

Go to Apply

Acute Radiology Technologist PRN

Banner Health • Casper, WY • 4h ago

Hospital & Medical

Primary City/State: Casper, Wyoming Department Name: Radiology-Diagnostic-Hosp Work Shift: Varied Job Category: Clinical Care We're proud that Banner Health has earned Great Place To Work® Certification for the third con...

4h ago

Go to Apply

Acute Radiology Technologist FT

Banner Health • Casper, WY • 4h ago

Hospital & Medical

Primary City/State: Casper, Wyoming Department Name: Radiology-Diagnostic-Hosp Work Shift: Varied Job Category: Clinical Care $10k Sign-On, plus Relocation Assistance Available! * We're proud that Banner Health has earne...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)