Operations Manager

BrightView • Lutz, FL • 1d ago

Description

The Best Teams are Created and Maintained Here.

Job Summary

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service.

Duties and Responsibilities:

Process Improvement and Efficiency: Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness

Team Leadership and Development: Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly

Forecasting and Labor Management: Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets

Procurement and Inventory Management: Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries

Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation

Reporting and Performance Metrics: Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement

Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience

Project Management: Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals

Resource Planning: Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand

Collaboration and Communication: Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations

Education and Experience:

Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry

Minimum 7 years of experience in the construction or landscaping industry

Minimum 2-3 years of management experience within the landscape or service industry

Qualified Applicator License (Pesticide or Fertilizer) preferred

Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls.

Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures

Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.

Bilingual in English and Spanish preferred

Effective written and oral communication skills

Ability to create and foster a team-oriented environment

Physical Demands/Requirements:

Ability to walk, bend, twist, and carry up to 50lbs

Ability to traverse uneven surfaces on job sites for quality checks and inspections

Must be able to travel within the branch territory to visit designated client properties

Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

Field-based role; will have regular office work

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process _.

It's Not Just a Team. It's One BrightView._

Similar Jobs

Cyber - Google SecOps - Manager

Deloitte • Tampa, FL • 9h ago

Management & Administrative

Deloitte's Cyber team helps clients address evolving cybersecurity challenges and opportunities by delivering solutions and managed services that reduce complexity, strengthen resilience, and support confident growth. As...

9h ago

Go to Apply

Full-Time Sales Manager

Michaels • Tampa, FL • 11h ago

Management & Administrative

Store - TAMPA-CARROLLWOOD, FL The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and s...

11h ago

Go to Apply

Risk Management Specialist

BOOZ, ALLEN & HAMILTON, INC. • Tampa, FL • 14h ago

Management & Administrative

Risk Management Specialist The Opportunity: Program risks including quality delivery and performance are constantly evolving and understanding them can seem overwhelming to defense organizations. The challenge is how can...

14h ago

Go to Apply

Customer Service Representative

Waste Connections • Dade City, FL • 1d ago

Management & Administrative

Customer Service Representative ?? Location: East Pasco Hauling - Dade City FL ?? Pay: $18.00 per hour ?? Schedule: Monday-Friday | 8:00 AM - 5:00 PM ) Why Choose Waste Connections? At Waste Connections , we're more than...

1d ago

Go to Apply

Outside Sales - Field Account Manager (Multifamily), Redi Carpet, Tampa FL

HD Supply • Tampa, FL • 1d ago

Management & Administrative

Preferred Qualifications Bachelor's degree in business administration or a related field. Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based S...

1d ago

Go to Apply

Sales Manager -- Pool Applications

Continental Tire the Americas, LLC • Tampa, FL • 1d ago

Management & Administrative

THE COMPANY Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers wo...

1d ago

Go to Apply

Administrative Assistant

Robert Half • Riverview, FL • 1d ago

Management & Administrative

Description We are looking for an organized Administrative Assistant to support daily office operations for a construction and contractor environment in Riverview, Florida. This role is ideal for someone who enjoys keepi...

1d ago

Go to Apply

Field Marketing Manager

Insight Global • Tampa, FL • 1d ago

Management & Administrative

Job Description Reporting to the Head of Americas Field & Partner Marketing, you will help develop and execute marketing programs designed to generate pipeline, accelerate opportunities, engage customers, and support...

1d ago

Go to Apply

Account Manager

BrightView • Lutz, FL • 1d ago

Management & Administrative

Description The Best Teams are Created and Maintained Here. Job Summary The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that p...

1d ago

Go to Apply

MI&A - Insights Product Senior Consultant - C_MAT

Deloitte • Tampa, FL • 1d ago

Management & Administrative

As an Insights Product Senior Consultant on Deloitte's Market Insights team within the Consulting Services Growth Office, you will drive the adoption and scale of the firm's internal market insights product, ensuring Del...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)