Operations Manager

CVS Health • Longmeadow, MA • 15h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 09/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Agency Information Technology Manager

State of Connecticut, Department of Administrative Services • Hartford, CT • 9h ago

Management & Administrative

Agency Information Technology Manager Recruitment # 260728-2321MP-001 Location Hartford, CT Date Opened 7/31/2026 3:00:00 PM Salary $116,650.00 - $159,051.00/year Job Type Open to Agency Employees Close Date 8/11/2026 11...

9h ago

Go to Apply

Associate, Customer Service (Accommodations Scheduling)

Pearson • Hartford, CT • 9h ago

Management & Administrative

Job Description The Accommodations Scheduling Coordinator is responsible for providing operational support to clients and candidates to ensure testing accommodations are correctly implemented. Responsibilities include ha...

9h ago

Go to Apply

Customer Service Associate l

Dollar Tree • Manchester, CT • 9h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

9h ago

Go to Apply

Team Manager, Sales Incentives (Global)

Pearson • Hartford, CT • 11h ago

Management & Administrative

Team Manager, Sales Incentives (Global) - This role aligns to industry level titles such as Senior Manager, Global Sales Incentives, Senior Manager, Sales Incentive Compensation or Senior Manager, Incentive Compensation...

11h ago

Go to Apply

Adoption Manager

Oracle • Hartford, CT • 13h ago

Management & Administrative

Job Description As an Adoption Manager, you will collaborate with internal and external client stakeholders to execute adoption and efficiency plans to achieve client goals. You will manage and direct project scope, whil...

13h ago

Go to Apply

Autonomous Vehicle Regulatory Program Manager (GPSSC)

General Motors • Hartford, CT • 14h ago

Management & Administrative

Job Description The Role The Safety Assurance for Effective Autonomous Driving Software (SAFE-ADS) department is part of the Global Product Safety, System, and Certification (GPSSC) organization at GM. The SAFE-ADS depar...

14h ago

Go to Apply

Client Operations Manager Sr

Hartford Steam Boiler Inspection and Insurance Company • Hartford, CT • 14h ago

Management & Administrative

Client Operations Manager Sr Location: Hartford, CT, US Job Type: Full-Time Work Mode: Remote Job Level: Professional Job ID: 13855 Company: HSB Employment Type: Regular Area of Expertise: Operations & Product Manage...

14h ago

Go to Apply

Associate Director - S4 HANA Digital Operations Manager (Remote)

RTX Corporation • Hartford, CT • 14h ago

Management & Administrative

Date Posted: 2026-07-30 Country: United States of America Location: US-CT-REMOTE Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citize...

14h ago

Go to Apply

Account Manager Relief

Coca-Cola Beverage Northeast • South Windsor, CT • 15h ago

Management & Administrative

Account Manager Relief Date: Jul 31, 2026 Location: South Windsor, CT, US, 06118 Compensation:$72,500 annual salary, plus eligibility for incentives and business mileage reimbursement. Schedule:Monday - Friday | 7:00 AM...

15h ago

Go to Apply

Administrative Assistant - PDD Hampden County Conflict Advocacy Office

State of Massachusetts • Springfield, MA • 16h ago

Management & Administrative

ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING...

16h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)