State Workers' Insurance Fund Auditing Technician
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State Workers' Insurance Fund Auditing Technician
Salary
$46,827.00 - $70,592.00 Annually
Location
Lackawanna County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2026-55220
Department
Department of Labor & Industry
Division
LI SWIF Underwriting Div
Opening Date
07/31/2026
Closing Date
8/9/2026 11:59 PM Eastern
Job Code
70393
Position Number
00063114
Union
AFSCME
Bargaining Unit
A1
Pay Group
ST05
Bureau / Division Code
00121620
Bureau / Division
State Workers' Insurance Fund, Underwriting Division
Worksite Address
Scranton State Office Building, 100 Lackawanna Avenue
City
Scranton, Pennsylvania
Zip Code
18503
Contact Name
Felicia Newbury
Contact Email
fnewbury@pa.gov
Description
Benefits
Questions
THE POSITION
Do you want your casualty insurance auditing or underwriting experience to contribute to a progressive, stable workers' compensation market in Pennsylvania? Join the State Workers' Insurance Fund (SWIF), Underwriting Division as an Auditing Technician. This role offers the chance to build your skills while ensuring accurate audit results that support our statewide mission. Take the next step in your career with a team that values accuracy, collaboration, and quality service.
DESCRIPTION OF WORK
This position reviews payroll records and related data required for audit entry and precise audit premium development. It ensures accurate documentation and efficient issue resolution to help maintain effective underwriting operations. As a State Workers' Insurance Fund Auditing Technician, you will perform the following duties:
Audit Processing:Receive and review mail, voluntary, physical, and monthly payroll audits; collect and organize data needed to assess various audit components and make premium determinations; validate and enter required data
Comprehensive Reviews:Examine all audit components; identify and document changes or updates required and any audit errors
Workflow Decisions:Determine when classification changes, re-audits, re-assignments, and other actions are needed; send notifications to the correct teams for processing
Internal Collaboration:Work with accounting, collections, and legal staff regarding requests for disputes, invoicing, or other issues; respond to written requests for copies of audits and premium invoices
Stakeholder Communication:Send notifications, call, and correspond with insureds, agents, brokers, and regulatory agencies regarding audit issues
Process Documentation:Create detailed electronic notes for pending issues, telephone conversations, correspondence, explanations, and actions required and taken pertaining to audit related matters
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00063114) .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years in casualty insurance auditing and/or underwriting experience which included the assignment of classifications and application of proper rates, premium computations, policy assessment, and the issuance of new or revised policies;or
Any equivalent combination of experience and training.
Additional Requirements:
You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry.
You must demonstrate the ability to work with professionalism, discretion, and good work ethic.
You must have solid written and verbal communication skills.
You must show initiative and problem-solving skills.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
How much full-time experience do you possess in casualty insurance auditing and/or underwriting which included the assignment of classifications and application of proper rates, premium computations, policy assessment, and the issuance of new or revised policies?
2 years or more
1 but less than 2 years
Less than 1 year
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
How many semester credits have you completed with major coursework in mathematics, statistics, or finance? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
60 credits or more
30 but less than 60 credits
Less than 30 credits
None
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
