Back to Jobs search

RESIDENTIAL CARE SUPERVISOR/EXPERT

State of Arkansas • Warren, AR • 1w ago

Date: Jul 31, 2026

Req ID: 58891

Location:

Warren, AR, US, 71671

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $43,088.03

Position Number: 22110703

County: Bradley

Posting End Date: August 10, 2026

DDS/ Southeast Arkansas Human Development Center

1 Center Circle, Warren , AR 71671

870-226-6774

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series:Residential Care - Carerr Path

Classification:Residential Care Supervisor/Expert

Class Code:PRC05P

Pay Grade:SGS04

Salary Range:$43,088 - $63,770

Job Summary

The Residential Care Supervisor is responsible for overseeing the daily operations of a state-run residential care facility, ensuring the safety, well-being, and development of residents. This role provides leadership to direct care staff, ensures compliance with state and federal regulations, and fosters a supportive and structured living environment. The ideal candidate will possess strong leadership, communication, and problem-solving skills while demonstrating compassion and a commitment to person-centered care.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Lead, mentor, and supervise direct care staff to ensure the highest standard of resident care. Oversee staff schedules, assignments, and performance evaluations to ensure adequate coverage and efficiency. Address personnel concerns, facilitate conflict resolution, and support staff in handling challenging situations. Ensure residents receive individualized care plans tailored to their medical, social, and emotional needs. Monitor residents' behavior, health, and well-being, coordinating with healthcare professionals and case managers as needed. Address resident grievances, provide guidance, and advocate for their rights and needs. Maintain compliance with Arkansas state laws, Medicaid requirements, and agency policies regarding residential care services. Conduct facility inspections and audits to uphold safety, cleanliness, and operational standards. Ensure proper documentation and reporting of incidents, resident progress, and staff activities. Provide leadership during emergency situations, behavioral crises, or medical incidents. Train staff on de-escalation techniques, crisis response, and intervention strategies. Mediate conflicts between residents, staff, and families to maintain a positive and cooperative environment.

Knowledge and Skills

Ability to supervise, motivate, and develop staff in a fast-paced environment. Experience in staff scheduling, performance evaluation, and personnel management. Strong decision-making and problem-solving skills to address operational and resident needs. Ability to assess and respond to resident needs with empathy and professionalism. Knowledge of mental health care, disability support, and trauma-informed practices. Strong commitment to resident advocacy and person-centered service delivery. Understanding of Arkansas state laws and federal regulations related to residential care. Ability to maintain detailed reports, logs, and documentation in accordance with agency policies. Excellent verbal and written communication skills for interacting with staff, residents, and stakeholders. Ability to build trusting relationships with residents, families, and team members. Ability to effectively respond to emergencies and de-escalate crises. Experience in managing challenging behaviors and resolving conflicts professionally.

Minimum Qualifications

At least three years of experience in social services, behavioral health, healthcare, psychology or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:El Darado

Similar Jobs

Medical Records

BrightSpring Health Services • Monticello, AR • 8h ago

Hospital & Medical

Our Company Hospice Home Care Overview Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients li...

8h ago

Go to Apply

QUALITY ASSURANCE SPECIALIST

State of Arkansas • Warren, AR • 2d ago

IT & Engineering

QUALITY ASSURANCE SPECIALIST Date: Aug 5, 2026 Req ID: 58977 Location: Warren, AR, US, 71671 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $52,137.07 Position Number: 22151069 County: Bradley Posting E...

2d ago

Go to Apply

MAINTENANCE SPECIALIST

State of Arkansas • Warren, AR • 2d ago

Retail & Hospitality

MAINTENANCE SPECIALIST Date: Aug 5, 2026 Req ID: 58958 Location: Warren, AR, US, 71671 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $43,088.03 Position Number: 22101952 County: Bradley Posting End Dat...

2d ago

Go to Apply

Sales Manager

Aaron's Inc • Monticello, AR • 1w ago

Management & Administrative

Sales Manager The salary range for this role is $13.75 to $14.50 per hour/annually.* This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this r...

1w ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Monticello, AR • 1w ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations...

1w ago

Go to Apply

LICENSED PRACTICAL NURSE

State of Arkansas • Warren, AR • 1w ago

Hospital & Medical

LICENSED PRACTICAL NURSE Date: Jul 28, 2026 Req ID: 58806 Location: Warren, AR, US, 71671 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $53,557.92 Position Number: 22097587 County: Bradley Posting End...

1w ago

Go to Apply

Wireless Sales Pro

Acosta Group • Monticello, AR • 1w ago

Sales & Marketing

Wireless Sales Pro General Information Company: PRE-US Location: MONTICELLO, Arkansas, 71655 Ref #: 86068 Pay Rate: $ 12.00 Experience/skills and/or location may influence position wage rate Function: Brand Advocacy &...

1w ago

Go to Apply

ADMINISTRATIVE SPECIALIST

State of Arkansas • Warren, AR • 2w ago

Management & Administrative

ADMINISTRATIVE SPECIALIST Date: Jul 23, 2026 Req ID: 58726 Location: Warren, AR, US, 71671 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $35,610.02 Position Number: 22103816 County: Bradley Posting End...

2w ago

Go to Apply

PROGRAM ELIGIBILITY SPECIALIST I

State of Arkansas • Fordyce, AR • 2w ago

IT & Engineering

PROGRAM ELIGIBILITY SPECIALIST I Date: Jul 20, 2026 Req ID: 58618 Location: Fordyce, AR, US, 71742 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $47,396.96 Position Number: 22101189 County: Dallas Post...

2w ago

Go to Apply

ADMINISTRATIVE SPECIALIST

State of Arkansas • Fordyce, AR • 2w ago

Management & Administrative

ADMINISTRATIVE SPECIALIST Date: Jul 20, 2026 Req ID: 58615 Location: Fordyce, AR, US, 71742 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $35,610.02 Position Number: 22100372 County: Dallas Posting End...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)