JOB REQUIREMENTS: Position Summary: Professional and administrative loan
origination work; implementation and coordination of approving or
denying credit/loans to members; the individual also solicits new
business covering various WCCU branch locations, and works with loan
processing, closing, and servicing mortgage staff. Principal Duties and
Responsibilities: Gathers background information on loan applicants by
interviewing loan applicants and obtaining credit bureau reports.
Assists members with the loan application process to ensure completeness
of information. Collects income, employment, assets, debt/liabilities,
credit, property information of applicants and co-applicants. Estimate
all monthly payments for any outstanding debts not listed on the
application and includes respective debts on the application. Calculates
debt-to-income and loan-to-value ratios on loan applicants. Determines
collateral needs and payment plans for members applying for loans.
Determines best loan product and loan options for applicants ensuring
loans meet the necessary underwriting guidelines for secondary market
loans and/or in-house mortgages. Reviews and denies or approves loan
applications up to authority limits. Explains reasons for denial and
explores options for members when loans are denied. Verifies the
accuracy of loan amounts and repayment terms on approved loan
applications. Completes loan documents and loan disclosures accurately
and timely, per lending laws and regulations. Recommend new loan
products and services in accordance with management direction.
Researches, analyzes and reports on all information impacting area of
expertise, including, but not limited to, interest rates, real estate
activity, title companies, attorneys, and appraisers. Work is reviewed
occasionally in progress and periodically for accuracy, timeliness and
results. Solicits new business sources and monitors and reports on
trends in areas of responsibility. Travels to different WCCU branch
locations daily and weekly to support and grow business; and assists
with Loan Officer coverage during vacations at various branches.
Frequently communicates with other personnel regarding underwriting and
pricing criteria and may make loan adjustments to meet those criteria.
Conducts loan closings with applicants reviewing final closing documents
and figures. Implements relevant aspects of strategic plans, budgets and
sets goals and assists in ensuring that budgeted goals and objectives
are achieved in areas under direct control. May occasionally meet with
and speak to community or private groups to answer their questions about
or to promote obtaining loans. Complies with applicable mortgage laws,
regulations, company guidelines, etc. Maintains a current knowledge of
accounting, compliance or other policies, procedures, guidelines and
current standards. Informs the supervisor of legal, auditing, compliance
or other problems as necessary. Cooperates with auditors or compliance
officers as necessary. Maintain an active NMLS number per SAFE Act
requirements with WCCU. Prepares required reports as necessary.
Maintains the confidentiality of all information processed. Adheres to
applicable general Credit Union policies and procedures. Explains Credit
Union services and charges to members. Demonstrates continuously a
helpful, friendly attitude. Looks for opportunities to sell and/or refer
Credit Union products and services to members and prospective members.
Maintains a neat and orderly work area and ensures that all negotiables
and confidential records are properly secured. Keeps abreast of changes
in real estate lending trends. Maintains orderly files on each account
with attention to complete and accurate detailing of all problems or
correspondence. Other job-related duties as may be necessary to carry
out the responsibilities of this position. Work Relationships and Scope:
Reports directly to the Mortgage Lending Manager. Will have regular
contact with members and employees of the Lending Department.
Performance Dimensions: Must maintain the integrity of confidential
business information and follow all guidelines on confidentiality.
Provide outstanding services to co-workers & members. Possess the
ability to attend to numerous details with frequent interruptions under
the stress of maintaining courteous, effective, and timely relations
with a variety of individuals and personalities. Promotes quality,
accuracy, timeliness, reliability, and thoroughness of work performed.
Is punctual, flexible, reliable, and demonstrates a friendly and helpful
attitude. Possess ability to gain the trust and respect of members,
management, and employees. Also maintains a positive, professional,
team-oriented working relationship with staff and outside vendors.
Enhance job growth through continuing education, as required or
necessary. ** OTHER EXPERIENCE AND QUALIFICATIONS: 2-3 years
minimum mortgage loan origination experience in a mortgage lending
department. Knowledge of the real estate loan policies, credit granting
criteria, interest rates and how they are computed, and required
documentation for each @type of loan needed. Knowledge of interviewing
skills and techniques required. Professional sales experience
beneficial. Professional, well-developed interpersonal skills essential
for interviewing loan applicants and projecting a positive image as a
representative of the Credit Union. Ability to maintain stable and
courteous business relations with realtors, appraisers, employees, etc.
Ability to perform basic mathematical calculations. Ability to work with
a wide range of personalities in a courteous, effective, and efficient
manner. Knowledge and ability to apply current financial service
industry standards, laws, and regulations. Ability to present ideas,
report facts and other information clearly and concisely. Proficient
knowledge of the Microsoft Suite (Outlook, Word, Excel, PowerPoint).
Proficient operation of a variety of general office equipment such as a
computer, software applications, @typewriter, calculator, telephone, copy
machine, fax machine and other similar devices or programs related to
the position. ** APPLICATION INSTRUCTIONS: Apply Online:
https://recruiting.paylocity.com/recruiting/jobs/All/b9944418-e383-4000-853f-3d5b60a36394/Westby-Coop-Credit-Union
