Customer Service Specialist, Logistics

ManpowerGroup • Missouri City, TX • 1d ago

Our client, a leading organization in the logistics and transportation industry, is seeking a CWR-Specialist, Logistics to join their dedicated team. As a CWR-Specialist, Logistics, you will be an essential part of the operations support team, ensuring smooth and efficient logistics processes. The ideal candidate will demonstrate strong organizational skills, proactive problem-solving abilities, and excellent communication skills, which will enable you to thrive in a dynamic environment.

Job Title: CWR-Specialist, Logistics

Location: Missouri City, TX

Pay Range:

Shift: Tuesday - Saturday, 7:00 AM - 3:00 PM

What's the Job?

Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system

Update account managers on problem loads and actions taken; communicate load status to receivers and customers

Monitor daily pick-ups and deliveries to ensure timely arrivals and good condition of loads

Take check calls from drivers, validate load data, and ensure on-time delivery for accurate accounting

Investigate product overages, shortages, damages, and complete necessary documentation

What's Needed?

At least 1 year of logistics experience

General knowledge of the transportation industry

High school diploma or equivalent

Experience writing routine reports and correspondence

Ability to understand and apply instructions in written, verbal, or diagram form

What's in it for me?

Opportunity to work with a reputable organization in the logistics sector

Engaging and supportive work environment

Development of valuable industry skills and experience

Potential for career growth within the organization

Consistent work schedule with weekends off on Sundays and Mondays

Upon completion of waiting period, associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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