Working Title: Special Services Specialist
Job Class: Central Services Administrative Specialist, Senior
Agency: Direct Care and Treatment
Job ID : 95902
Location : Moose Lake
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 07/29/2026
Closing Date : 08/04/2026
Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT Moose Lake AFSCME
Division/Unit : MSOP / MSOP ML Mailroom
Work Shift/Work Hours : Day Shift 7:00 a.m. - 3:30 p.m.
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $22.62 - $30.62 / hourly; $47,230 - $63,934 / annually
Classified Status : Classified
Bargaining Unit/Union : 206 - Clerical/AFSCME
Work Area : MSOP ML Mailroom
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Minnesota Sex Offender Program (MSOP) is a residential, sex offense specific treatment program in a modified therapeutic community and secure setting that provides services to over 700 individuals who have been civilly committed for sexual offending. MSOP is a national leader in the industry and is committed to providing services on the leading edge of the comprehensive evaluation, treatment, and management of clients. MSOP has facilities in Moose Lake and St. Peter, MN.
MSOP is currently seeking a detail-oriented and dependable Special Services Specialist to support critical facility operations at our Moose Lake location. This role functions within the secure perimeter of the treatment facility and is responsible for processing and distributing client mail in accordance with established policies and security protocols. The specialist serves as a subject matter expert on mailroom operations, ensuring compliance with legal and procedural standards related to incoming and outgoing correspondence.
In addition to mailroom responsibilities, this position provides cross-functional support to other key operational areas, including canteen services, property management, linen distribution, and warehouse operations, as business needs require. The ideal candidate will demonstrate a strong commitment to operational integrity, confidentiality, and facility security while supporting MSOP's mission of promoting public safety through effective treatment and risk management.
Primary Responsibilities Include:
Operating the mailroom to ensure a smooth flow of mail for clients and staff.
Training, providing work direction, and technical assistance to other MSOP and Special Services employees
Being a productive team player in the areas of client property, mailroom, mail distribution, canteen, linen, supply warehouse, and guest service of the MSOP Special Services department of Moose Lake.
Minimum Qualifications
High School diploma or GED
Communication skills sufficient to explain policies in a clear, concise and professional manner.
Customer service skills sufficient to communicate with clients, coworkers and vendors when handling difficult or complex problems and resolving complaints.
English language skills to understand and carry out oral and written directions which involve policy and procedural interpretations, and the knowledge of proper business English, spelling and grammar skills.
Data entry performance skills sufficient to create database records, update entries or create and update spreadsheets.
Leadwork skills sufficient to train individuals, demonstrate job duties, evaluate performance and establish priorities.
Spreadsheet skills sufficient to develop and modify spreadsheets
Typing/Keyboarding skills sufficient to effectively and accurately complete a variety of reports, letters and data.
Word processing skills sufficient to develop and modify a variety of correspondence, records and reports including tasks such as performing mail merges, developing forms and creating charts.
Physical demands including lifting 45lbs and full physical range of motion to stock shelves, lift and carry property, file orders or deliver packages by lifting, twisting, stooping, crouching, kneeling, bending, pushing and pulling.
Preferred Qualifications
Experience working with clientele in a correctional or secured environment
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.
Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
