Customer Care Coordinator

Robert Half • Escondido, CA • 1h ago

Description

A growing commercial construction company is looking for a Customer Care Coordinator to become the communication hub between clients, project managers, and field teams. This position is perfect for someone who enjoys staying organized, solving problems quickly, and creating a positive experience for customers throughout active construction projects. No two days are the same. You'll work closely with internal departments to coordinate schedules, answer customer questions, and help projects stay on track from kickoff through completion.

Responsibilities

Respond to customer inquiries regarding projects, scheduling, and service requests

Coordinate communication between customers and project managers

Track project updates and provide timely status reports

Schedule appointments, inspections, and follow-up visits

Maintain detailed customer records and project documentation

Assist with proposal preparation and contract administration

Process work orders and update CRM software

Support office operations with administrative tasks as needed

Requirements

2+ years of customer service or project coordination experience

Construction, home services, or contractor experience is highly preferred

Strong Microsoft Office skills

Excellent verbal and written communication

Ability to prioritize multiple projects simultaneously

Positive attitude and strong problem-solving abilities

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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