Aisles Online Shopper

Hy-Vee Food Stores • Windsor Heights, IA • 3h ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

Escorting them to the products they are looking for.

Securing products that are out of reach.

Loading or unloading heavy items.

Making note of and passing along customer suggestions or requests.

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Accurately selects groceries ordered online by customers.

Selects highest quality produce, meat, and other fresh products.

Selects, scans, and bags items from all temperature zones.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Tenders customer orders through POS and charge the customer's credit card.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Continually monitors incoming online orders to ensure prompt, on-time fulfillment.

Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limited supervision.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Aisles Online Shopper

Hy-Vee Food Stores • Des Moines, IA • 3h ago

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

3h ago

Go to Apply

Aisles Online Service Lead

Hy-Vee Food Stores • Windsor Heights, IA • 3h ago

Management & Administrative

3h ago

Go to Apply

Medical Director/Spokesperson

Serco • Des Moines, IA • 4h ago

Hospital & Medical

Position Description & Qualifications The Centers for Medicare & Medicaid Services (CMS) Comprehensive Error Rate Testing (CERT) program plays a vital role in safeguarding the integrity of the Medicare Fee-for-Se...

4h ago

Go to Apply

Senior Marketing Consultant

Wells Fargo • West Des Moines, IA • 4h ago

Management & Administrative

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our c...

4h ago

Go to Apply

Mechanical Field Engineer (Travel Required)

Olsson • Des Moines, IA • 4h ago

IT & Engineering

Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, a...

4h ago

Go to Apply

Pega Software Engineer

Highmark Health • Des Moines, IA • 10h ago

IT & Engineering

Company : enGen Job Description : JOB SUMMARY We are seeking an integral member for our agile software engineering team to design, build, and deploy complex, scalable Pega applications across all digital channels. This r...

10h ago

Go to Apply

Sr Software Engineer I

Principal Financial Group • Des Moines, IA • 10h ago

IT & Engineering

What You'll Do The Senior Software Engineer I is an experienced technology professional responsible for designing, developing, and supporting software solutions across Middle and Back Office functions, including Investme...

10h ago

Go to Apply

Software Engineer 3/Sr Software Engineer

Berkshire Hathaway Energy • Des Moines, IA • 10h ago

IT & Engineering

JOB DESCRIPTION ?The software engineer participates in the design, programming, testing, documentation and implementation of complex computer applications and systems. Evaluates software packages, provides recommendation...

10h ago

Go to Apply

NA Sales Representative, Data Platform - Manufacturing & Transporation

Oracle • Des Moines, IA • 11h ago

Sales & Marketing

Job Description Data Platform Account Executive - Manufacturing & Transportation (Multi-Cloud) Drive the Future of Manufacturing & Transportation with Data, AI, and Multi-Cloud Oracle is helping the world's leadi...

11h ago

Go to Apply

Remote Hotel Coordinator

Sedgwick • Des Moines, IA • 14h ago

Retail & Hospitality

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)