Back to Jobs search

PROGRAM ELIGIBILITY SPECIALIST I

State of Arkansas • Pine Bluff, AR • 2d ago

Date: Jul 24, 2026

Req ID: 58741

Location:

Pine Bluff, AR, US, 71603

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $47,396.96

Position Number: 22103688

County: Jefferson

Posting End Date: July 30, 2026

Preferred Qualifications:

The formal education equivalent of a bachelor's degree in psychology, sociology, or related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series:Program Eligibility - Career Path

Classification:Program Eligibility Specialist I

Class Code:PPE02P

Pay Grade:SGS05

Salary Range:$47,397 - $70,148

Job Summary

The Program Eligibility Specialist I is an entry-level position responsible for reviewing applications, verifying information, and determining eligibility for state-administered programs. This role requires strong attention to detail, organizational skills, proficiency in computer keyboarding, strong verbal and written communication skills, and customer service abilities to ensure applicants receive timely and accurate determinations.

Primary Responsibilities

Review and process applications for state assistance programs in compliance with established policies. Verify applicant information, including income, assets, residency, and household composition. Maintain accurate and up-to-date case records to support eligibility decisions. Ensure timely application processing and follow-up with applicants to gather required documentation. Assist in monitoring ongoing eligibility and renewal processes for program participants. Provide clear and professional communication to applicants regarding eligibility requirements, application status, and program benefits. Assist clients in completing forms and gathering necessary documentation. Respond to inquiries and resolve concerns related to eligibility and program participation. Educate applicants on available resources and services to support their needs. Ensure adherence to state and federal regulations in eligibility determinations. Identify potential discrepancies or inconsistencies in applications and escalate cases when needed. Maintain confidentiality and security of sensitive applicant data in accordance with state privacy laws. Prepare reports and summaries as needed for internal review and audits.

Knowledge and Skills

Ability to assess applicant information and apply program guidelines accurately. Strong attention to detail in reviewing documents and entering data. Proficiency in basic computer applications and case management systems. Ability to explain complex policies to applicants in an understandable manner. Ability to prepare, present, and review oral and written information and reports. Capacity to prioritize tasks, handle multiple cases, and meet deadlines. Ability to analyze application issues and determine solutions.

Minimum Qualifications

At least one year of experience in customer service, administrative support, case processing, or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Little Rock

Nearest Secondary Market:Pine Bluff

Similar Jobs

PROGRAM ELIGIBILITY SPECIALIST II

State of Arkansas • Pine Bluff, AR • 4d ago

IT & Engineering

PROGRAM ELIGIBILITY SPECIALIST II Date: Jul 23, 2026 Req ID: 58731 Location: Pine Bluff, AR, US, 71601 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $52,137.07 Position Number: 22100241 County: Jeffers...

4d ago

Go to Apply

CSA

Dollar Tree • Pine Bluff, AR • 4d ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

4d ago

Go to Apply

REGISTERED NURSE

State of Arkansas • Pine Bluff, AR • 1w ago

Hospital & Medical

REGISTERED NURSE Date: Jul 15, 2026 Req ID: 58468 Location: Pine Bluff, AR, US, 71603 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $75,245.04 Position Number: 22143236 County: Jefferson Posting End Da...

1w ago

Go to Apply

LICENSED TRADESMAN

State of Arkansas • Pine Bluff, AR • 2w ago

LICENSED TRADESMAN Date: Jul 7, 2026 Req ID: 58319 Location: Pine Bluff, AR, US, 71603 Category: DEPARTMENT OF CORRECTION Anticipated Starting Salary: $57,351.00 Position Number: 22087262 County: Jefferson Posting End Da...

2w ago

Go to Apply

Administrator II, Capital Projects

Liberty Utilities • Pine Bluff, AR • 2w ago

Administrator II, Capital Projects LU Service Corp. Pine Bluff, AR, US, 71601 Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribut...

2w ago

Go to Apply

FISCAL SUPPORT SPECIALIST

State of Arkansas • Pine Bluff, AR • 3w ago

FISCAL SUPPORT SPECIALIST Date: Jul 6, 2026 Req ID: 58287 Location: Pine Bluff, AR, US, 71601 Category: DEPT OF CORRECTIONS Anticipated Starting Salary: $43,088.00 Position Number: 22086551 County: Jefferson Posting End...

3w ago

Go to Apply

FISCAL SUPPORT SPECIALIST

State of Arkansas • Pine Bluff, AR • 3w ago

FISCAL SUPPORT SPECIALIST Date: Jul 6, 2026 Req ID: 58288 Location: Pine Bluff, AR, US, 71601 Category: DEPT OF CORRECTIONS Anticipated Starting Salary: $43,088.00 Position Number: 22084775 County: Jefferson Posting End...

3w ago

Go to Apply

FISCAL SUPPORT SPECIALIST

State of Arkansas • Pine Bluff, AR • 3w ago

FISCAL SUPPORT SPECIALIST Date: Jul 6, 2026 Req ID: 58289 Location: Pine Bluff, AR, US, 71601 Category: DEPT OF CORRECTIONS Anticipated Starting Salary: $43,088.00 Position Number: 22084600 County: Jefferson Posting End...

3w ago

Go to Apply

Truck Driver Craftsman 2

TIC - The Industrial Company • Redfield, AR • 3w ago

Trucking & Construction

Requisition ID: 184982 Position Summary The Driver will load and unload materials and deliver to, from and within work sites as required. This position requires a commercial driver's license (CDL). Experience Level Inter...

3w ago

Go to Apply

Assistant Manager II

Family Dollar • Pine Bluff, AR • 3w ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)