Packaged Gases Customer Service

MATHESON TRI-GAS INC • Fond Du Lac, WI • 1d ago

JOB REQUIREMENTS: Packaged Gases Customer Service Representative Wage
\$0-\$25/hr Manages sales campaigns with the intent of either scheduling
appointments for sales to improve sales productivity or by gaining
business via direct quote/follow up. Assesses customer satisfaction with
MTG products and services via conducting surveys and provides insights
for addressing customer concerns. Works closely with SBU Sales Leaders,
Sales, Corporate Marketing and Customer Service. Position
Accountabilities; Place outbound calls with the prime purpose of
scheduling appointments for sales with new or existing customers,
notifying sales of committed appointment times and then following up
with a courtesy call to determine customer satisfaction/needs. Provides
quotes or completes the sale, if campaign appropriate to directly gain
new business. - Probes and identifies problematic
situations/opportunities that could protect or yield new business for
MTG and communicates the information to the appropriate function for
follow up. - Restocks store merchandise as needed. Arranges stock on
shelves or racks in sales area and keeps merchandise in order. Marks or
tickets merchandise. - Manages requests for products, price and
technical information. - Assist in warehouse in shipping & receiving,
inventory stocking, cleaning, labeling, or other tasks. - Maintains
showroom cleanliness by procedures set forth by management. - Identifies
sources of leads and manages the pre-qualification process in
collaboration with sales and corporate marketing. - Tracks result of
outbound campaign efforts. - Backs up inbound customer service, as
needed. Ensure all safety rules are strictly observed. Perform other
projects and duties as assigned. High School Graduate with diploma
and/or prior experience in outbound calling/inside sales, outside sales
or marketing desirable. - Excellent customer service skills. Ability to
establish and manage customer relationships - Ability to work
independently. Nippon Sanso Matheson is an Equal Opportunity Employer
that complies with the laws and regulations set forth under EEOC.
Qualified applicants will receive consideration for employment without
regard to their race, color, Religion, national origin, sex, protected
veteran status, or disability EOE AA M/F/VET/Disability ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/3B23383137CA4E86

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