Medical Receptionist

Insight Global • Berkley, MI • 1h ago

Job Description

Insight Global is seeking a Front Desk Coordinator to join a busy outpatient cardiology practice. This person will serve as the first point of contact for patients, managing check-in/check-out processes, scheduling appointments, handling incoming calls, verifying insurance information, and supporting overall front office operations. The ideal candidate thrives in a fast-paced environment and has strong customer service and organizational skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2+ years of front desk, medical reception, or patient access experience

Experience answering high-volume phone calls

Knowledge on insurance

Scheduling and appointment management experience

Strong customer service skills

Experience working with EHR systems

Strong computer skills and attention to detail Cardiology or specialty clinic experience

Experience with Phreesia

Insurance verification experience

Experience collecting copays or patient payments

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