Rooms Operations Supervisor | Luxury Lifestyle Hotel

CRESCENT HOTELS & RESORTS • White Plains, NY • 1h ago

DescriptionAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.We are looking for our next great team member to join us on our front desk team as Rooms Operations Supervisor. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members RSP/401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you. Discounts with our Crescent managed properties in North America for you & your family members Marriott Hotel Discount Tuition Assistance Benefit Position SummaryThe Rooms Supervisor is responsible for supporting the daily operations of the Rooms Division, ensuring exceptional guest service while maintaining the highest standards of quality, cleanliness, and operational efficiency. This position provides leadership and direction to Front Office, Housekeeping, and Guest Services associates during assigned shifts, ensuring compliance with hotel standards, brand expectations, and company policies.The ideal candidate is a hands-on leader who is passionate about hospitality, thrives in a fast-paced luxury environment, and leads by example through service excellence and accountability.Essential Job Functions Supervise the daily operation of the Front Office, Housekeeping, and Guest Services during assigned shifts. Ensure a warm, personalized arrival and departure experience for every guest. Monitor guest satisfaction and promptly resolve guest concerns using effective service recovery techniques. Conduct daily inspections of guest rooms, public areas, and back-of-house spaces to ensure brand and cleanliness standards are consistently met. Support room readiness by partnering closely with Housekeeping and Engineering to prioritize room availability. Assist with VIP arrivals, special requests, group arrivals, and other operational priorities. Monitor staffing levels and adjust assignments to meet business demands while maintaining service standards. Coach, motivate, and develop associates through ongoing feedback, recognition, and accountability. Ensure compliance with hotel policies, safety procedures, and security standards. Assist with scheduling, payroll review, timecard approvals, and attendance management as assigned. Train new associates and reinforce brand service standards and operational procedures. Communicate effectively during shift changes and participate in daily operations meetings. Maintain accurate operational reports, logs, and departmental documentation. Collaborate with other departments to ensure seamless communication and execution of guest requests. Promote teamwork and a positive work environment while fostering associate engagement. Perform Manager-on-Duty responsibilities when assigned.Qualifications Minimum of 2 years of hotel supervisory experience in Front Office, Housekeeping, or Rooms Operations. Luxury or full-service hotel experience preferred. Strong leadership and team development skills. Excellent guest service and conflict resolution abilities. Strong organizational and time management skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency

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Retail Warehouse & Production Associate

Savers | Value Village • Carle Place, NY • 11h ago

Retail & Hospitality

Description Job Title: Retail Warehouse & Production Associate - NEW Location! Pay Range: $17.00- $17.91 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for va...

11h ago

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Amazon • Bethpage, NY • 11h ago

Retail & Hospitality

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11h ago

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Trustco Bank • Briarcliff Manor, NY • 13h ago

Retail & Hospitality

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13h ago

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