Assistant Director of Event Planning

Hyatt • Boston, MA • 2h ago

Description:

The Assistant Director of Event Planning plays a key role in bringing Hyatt's purpose to life by supporting the planning, execution, and financial success of meetings, conferences, weddings, galas, and special events. Reporting directly to the Director of Sales and Events, this position leads the Event Planning team from contract turnover through event completion, ensuring exceptional client service, operational alignment, accurate billing, and strong financial performance. This leader partners closely with Sales, Catering, Food & Beverage, Operations, Finance, and other hotel departments to deliver seamless events that reflect Hyatt's standards of care, service, and hospitality.

The salary range for this position is $80,900 to $105,000 annually . This is the range Hyatt Regency Boston reasonably and in good faith expects to pay for this position at the time of posting. Final compensation will be determined based on experience, qualifications, skills, and internal equity.

Responsibilities

The responsibilities outlined below are provided as a representative sample of the essential functions of this position and are not intended to be an exhaustive list; additional duties may be assigned as necessary.

Manage and execute meetings, conferences, weddings, galas, and special events from contract turnover through event completion. Serve as the primary planning contact for clients, building strong relationships and ensuring timely, professional communication throughout the planning process. Lead planning meetings, site visits, pre-convention meetings, resume reviews, and internal operational meetings. Partner with Sales, Food & Beverage, Culinary, Banquet Operations, Finance, and other hotel departments to ensure seamless event execution. Lead, coach, mentor, and support the Event Planning Team. Monitor event revenues, profitability, client satisfaction, and event execution to support departmental and hotel goals. Oversee event billing processes, including contract review, deposit and payment schedules, accurate posting of charges, master account reconciliation, final invoicing, and timely collection. Resolve billing discrepancies and partner with Sales, Events, Finance, and Operations to maximize revenue capture and minimize billing disputes. Ensure compliance with Hyatt brand standards, service expectations, operational procedures, hotel collective bargaining agreement, and company policies. Respond proactively to client and guest needs, resolving challenges with professionalism, urgency, and care. Support the Director of Sales and Events with departmental leadership, budgeting, forecasting, colleague development, and strategic initiatives.

Qualifications:

2 years of event planning, convention services, catering, or hotel event management experience required. Prior senior-level leadership experience in hotel events, convention services, catering, or sales and events preferred. Strong knowledge of hotel event operations, banquet execution, event billing, forecasting, budgeting, and client service standards. Strong leadership, communication, organization, financial acumen, problem-solving, and relationship-building skills. Ability to manage multiple events, deadlines, client needs, and operational priorities in a fast-paced hotel environment. Proficiency with event management systems, Microsoft Office, forecasting tools, billing processes, and hotel operating systems preferred. Ability to work flexible shifts based on business needs, including evenings, weekends, holidays, and large event days.

Primary Location: US-MA-Boston

Organization: Hyatt Regency Boston

Pay Basis: Yearly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: BOS002795

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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