Procurement and Fulfillment Specialist

CU Answers • Kentwood, MI • 21h ago

Description

CU*Answers is seeking a Procurement and Fulfillment Specialist to support our Network Services team by managing the procurement, inventory, and fulfillment of technology products for both internal teams and credit union clients. If you're highly organized, enjoy coordinating multiple priorities, and thrive in a fast-paced environment, this is an excellent opportunity to build your career in technology operations and supply chain coordination.

This is an in-office position only. Monday thru Friday 8:00am-5:00pm.

What You'll Do

Purchase hardware, software, and technology services from a variety of vendors.

Process client and internal technology orders accurately and efficiently.

Manage inventory from receiving through shipment, including packaging and shipping using UPS WorldShip.

Maintain accurate inventory records and assist with monthly physical inventory reconciliation.

Coordinate with Accounting by providing invoices, packing slips, and purchasing documentation.

Provide order updates, pricing information, and delivery status to clients and internal departments.

Update ticketing systems to ensure orders are documented and tracked.

Help maintain a clean, organized, and secure warehouse and inventory area.

Collaborate with multiple departments to ensure timely fulfillment and exceptional customer service.

Perform other related duties as assigned.

What You Bring

High school diploma, GED, or equivalent experience.

2-4 years of experience in procurement, purchasing, inventory management, supply chain, billing, or accounting preferred.

Strong organizational and time management skills with the ability to prioritize multiple tasks.

Excellent attention to detail and commitment to accuracy.

Strong written and verbal communication skills.

Experience with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.

Ability to work collaboratively with vendors, clients, and internal teams.

Professionalism when handling confidential information.

Valid driver's license with an insurable driving record.

Why Join CU*Answers?

At CU*Answers, you'll be part of a collaborative technology organization serving credit unions across the country. You'll work alongside knowledgeable professionals, gain exposure to technology procurement and logistics, and play a key role in ensuring our clients receive the equipment and services they need to succeed.

Requirements

WORK ENVIRONMENT & PHYSICAL ACTIVITIES

CUAnswers operates in a professional office building setting. Some job assignments at CUAnswers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.

NOTICE

This job description is not intended to be, nor should be construed as a contract for employment. CUAnswers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CUAnswers has defined this position to be. CUAnswers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CUAnswers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommod

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