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Senior Dynamics Developer

GovCIO • Providence, RI • 15h ago

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is looking for an experienced Senior CRM developer to support the continued enhancement and operations of a Microsoft Dynamics CRM system and customer portal and to supercharge our systems with new technology and functionality. This position is mostly remote, but may occasionally require going into the DC location.

Responsibilities

This position requires experience in an Agile Scrum environment with the ability to handle multiple items in a single sprint. You will work collaboratively with the functional team and testing team, as well as other developers, as you implement required user stories, providing continued feedback on the quality of the acceptance criteria and testing.

You will mentor other developers and collaborate with other senior members of the team. Attention to detail, a can-do attitude, and knowledge of Microsoft Dynamics and Portals is needed. Come join our growing team here at GovCIO. This position is in the DC metro area.

This position will focus on the AI features in Dynamics using both Call Center and Customer Service, including Copilot Studio, IVR, Chat, DocIntelligence, and other modern features.

Qualifications

Bachelor's with 12+ years (or commensurate experience)

Required Skills and Experience

Clearance Required: Public Trust

5 years of experience in Power Platform and Portals

Experience to lead implementations of Call Center, IVR, and other modern functionality and modules within Dynamics. Copilot Studio, Chat, and Secure Messaging.

C#, .Net, Javascript, FetchXML

Support SDLC documentation such as the Design Documents and Implementation Plans

Support deployments

Provide support to Support Team for Operations/Production troubleshooting and problem solving

Work in a collaborative, fast-paced Agile Scrum environment

Desired:

Experience in PowerBI and fillable PDF reports, RDL reports

GitHub, and deployment pipelines is a plus

Certification in Azure Developer, Azure DevOps, Azure Architect, or similar

Posted Salary Range

USD $160,000.00 - USD $175,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

During the Interview Process

Virtual video interview conducted via video with the hiring manager and/or team

Camera must be on

A valid photo ID must be presented during each interview

During the Hiring Process

Enhanced Biometrics ID verification screening

Background check, to include:

Criminal history (past 7 years)

Verification of your highest level of education

Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform, to include certification preparation content

Training, Education and Certification Assistance*

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

GovCIO

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