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director, sales

ConvergeOne • Pittsburgh, PA • 3h ago

Director, Sales

Job Locations

US-IN-Indianapolis | US-PA-Pittsburg | US-KY | US-MI-Detroit | US-OH-Cleveland

Position Type

Regular Full-Time

Requisition ID

2026-7393

Category

Sales

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview

Summary

The Director, Sales is responsible for managing National Account Managers to ensure the profitability, sales revenue growth, and the overall strategy is executed. This position must meet their assigned Gross Profit (GP) target consistently while searching for growth opportunities with existing customers and new logos. This role manages, mentors, and develops a team.

Responsibilities

Essential Functions

Consults, designs, supports, and manages sales of customer activity involving all products and services offered by the company with primary focus in designated region

Manages, trains, advises, and motivates assigned team members to their full potential

Develops and maintains strong relationships with key customers, ability to present to customer in-person or virtually

Ensures strong, effective market share of the products and services by providing direction and information on the products and related services

Develops and maintains technical competency in all products and services offered through C1

Prepares sales forecasts, budgets, quotas, and other projections on a monthly basis

Analyzes sales records and trends in relation to objectives and competitive activities; takes or recommends necessary corrective action to Regional Vice President (RVP)

Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives

Keeps RVP informed of economic, customer/competition situations, customer's business issues and interests, and generate a strategy that will achieve business objectives

Uses partnership programs, works with customers and their other product and service partners

Manages Client Executives to be successful with all service offerings from all C1's business partners

Maximizes Client Executives' results through continuous and proactive feedback

Expedites the resolution of customer problems/complaints effectively

Keeps well informed on industry changes, participates where possible in organizations directly involved with C1's target markets, and continually works to improve sales techniques and sales knowledge

Works independently and as a team member with various organizations and/or functions throughout the company to achieve company objectives

Adheres to company policies, procedures, and objectives, and is always prepared to accurately discuss these policies with NAMs as well as our customers

Creates innovative solutions concepts

Maintains strong customer relationships at an executive level

Identifies strength and weaknesses within a team and works with extended teams to improve their skills

Manages a multi-vendor plan and relationships (OEMs)

Recognizes talent and potential talent to develop a successor and bench

Seeks the right talent on a continuous basis (i.e., recruitment and retention)

Executes both, the art and sciences, selling and uses specific sales methodologies

Determines what is important and what isn't by helping NAMs to qualify deals for customers worthy of pursuit

Holds team accountable to tactical execution

Manages deals effectively and understands the process flow

Qualifications

Required Qualifications

7+ years of prior successful direct selling experience

3+ years in a Services/Sales Support management role or related experience

5+ years of supervisory experience

Proven ability to maintain partnership programs with customer and their other service providers

Knowledge of collaboration technology, including Cloud, Cybersecurity, Enterprise Networking, Data Center, and/or Unified Communicattions solutions

4-year college degree in Business or equivalent in experience

Must be "total" team player and look at the constant "big" picture for success

Strong problem solving, decision-making, and negotiation skills

Strong presentation, verbal and communication skills

Demonstrated sales ability and technical aptitude

Proficient with Microsoft Word, Excel and Outlook

Previous experience working in a telecommunications industry

Strong territory management background to include, growth plans, staffing, coaching, to exceed quotas

Strong skills in developing and maintaining customer relationships at an executive level

Excellent coaching skills to enable strengthening team

Creative, innovative, resilient and tenacious

Strong internal relationship with mutual respect with extended team

Executive presence

Additional Information

C1 BENEFITS

401(k) Plan (35% employer match per dollar up to 10% employee contribution)

Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)

RX Home Delivery

HSA with Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent

are and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid

or optional

Self-paid)

Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance

for team member, spouse and child

Voluntary Accidental Death for team member and spouse

Legal/ID Theft Plans TeleHealth Wellness via Omada Health (healthy living solution) Travel Assistance Business

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