INSIDE SALES REPRESENTATIVE

Toledo Steel Supply • Erie, MI • 12h ago

Description

Toledo Steel Supply is a competitive steel supplier with a fun, fast-paced, professional work environment. We seek people who value Service, Teamwork, going Above and Beyond, Respecting Others, and Success. We offer competitive wages, medical, dental, and vision insurance, 401k profit-sharing, and paid time off.

Position Summary

This position will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. The ideal candidate should be able to prioritize several tasks and have good time management skills. The Inside Sales Representative must demonstrate the ability to quickly build rapport to achieve customer satisfaction.

Essential Duties and Responsibilities include but not limited to:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, unless such accommodation would cause undue hardship.

Source new sales opportunities through inbound and outbound emails and phone calls

Follow-up on any leads

Willing to learn multiple pricing structures for quoting

Route qualified opportunities to the appropriate person for further development and closure

Understand customer needs and identify sales opportunities

Ability to upsell other services provided by the company that will be of convenience to the customer

Maintain database of current and potential customers

Research and stay informed about our competitors within the industry

Demonstrate teamwork to ensure accurate work and information to be relayed

Recommend relevant sales solutions to customers

Establish and maintain rapport with customers

Other duties assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Attributes

Maintain a positive attitude

Respect for your fellow co-workers and supevision

Self-motivated and dedicated worker

Ability to work within a team environment

Good organization skills

Toledo Steel Supply is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.

Requirements

::: {bind="html: Job.Requirements"} Qualifications and Requirements

High school diploma or GED

Previous Inside Sales or Customer Service experience

Proficient with ERP software or similar database

Excellent written and verbal communication skills

Exceptional customer service skills and the ability to navigate through problems to come to reasonable solutions

Strong listening and sales skills

Organized with a strong attention to detail

Work Environment and Physical Demands

The following environment/atmospheric working conditions are commonly, but not always, associated with the performance of this position.

Office environment and predominately sedentary

Occasional standing, walking, and lifting up to 20 lbs.

Exposure to noise, dust, and materials from the adjacent steel processing area

:::

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