Administrative Coordinator 4(Office Manager)
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Administrative Coordinator 4(Office Manager)
Salary
$2,732.00 - $4,682.00 Monthly
Location
Houma, LA
Job Type
Classified
Job Number
OPH/SP/223410
Department
LDH-Office of Public Health
Opening Date
07/14/2026
Closing Date
7/28/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about the Louisiana Department of Health (https://ldh.la.gov/)
Join our team as the Clerical Supervisor at the Terrebonne Parish Health Unit and play a key role in supporting public health across the community. This dynamic position offers the chance to supervise clerical staff, coordinate daily operations, and provide essential services ranging from Reproductive Health and Immunizations to WIC and Sanitarian Services. You'll work in a fast-paced, multi-functional environment, often serving as the first point of contact for the public, while gaining hands-on experience with statewide public health initiatives and occasional travel. Apply today to make a meaningful impact on health services in your community!
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Leading Effective Teams: The ability to build, guide, and motivate teams to achieve goals through collaboration, accountability, and shared purpose.
Managing Conflict: The ability to recognize, address, and resolve disagreements constructively while preserving relationships and promoting mutual understanding.
Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.
Minimum Qualifications
Three years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168070) .
Job Duties and Other Information
Job Duties:
Supervise clerical staff at the Terrebonne Parish Health Unit, including assigning and rotating duties to ensure smooth clinic operations.
Oversee clinic operations from an administrative and clerical perspective, ensuring compliance with policies, procedures, and program guidelines.
Support staff development through training, orientation, and ongoing guidance to maintain a skilled and effective team.
Manage payroll, timekeeping, and related administrative functions, assisting staff with questions and ensuring accuracy.
Review and approve Parish Government invoices for the health unit.
Maintain and secure health unit property, funds, and financial documents, including managing purchases, invoicing, and supply inventory.
Serve as Deputy Registrar for Vital Records, reviewing and issuing certified death certificates and processing home birth certificates.
Attend meetings and trainings with supervisory and regional leadership to coordinate operations, policy updates, and administrative initiatives.
Participate in emergency preparedness and disaster response activities, providing support both on-site and as needed after hours.
Provide direct clinic coverage when necessary, performing front-line administrative and clerical tasks to ensure uninterrupted services.
Manage mail and postage operations, including processing incoming and outgoing correspondence, maintaining postage accounts, and ensuring timely distribution.
Position-Specific Details:
Location: Office of Public Health / Region 3-BRCO / Terrebonne Parish
Appointment Type: This position will be filled as a Probationary appointment
Cost Center: 3262109003
Position Number(s): 146830
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates, please click HERE (https://ldh.la.gov/assets/docs/hr/Forreferenceonly/LDH-Application-Status-Guide-4.2026.pdf) .
Contact Information:
Shambrielle Pooler
Shambrielle.Pooler@la.gov (Staff.Email@la.gov)
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services, is available here (https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp) .
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce, and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
AC: Adapting to Change - How well do you stay flexible and adjust your behavior or work when things change?
I resist change, struggle to adjust, and my performance suffers.
I accept change with help and adjust slowly.
I adjust quickly and stay effective during change.
I lead through change and help others stay grounded and flexible.
02
AC: Adapting to Change - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
04
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
BTr: Building Trust - How well do you create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes?
I withhold information, dismiss input, and damage psychological safety.
I am honest and open, listen to others, and support safe dialogue.
I build trust through honesty, empathy, and open conversation.
I build trust across groups, encourage openness, and protect psychological safety.
06
BTr: Building Trust - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
08
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
10
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11
LET: Leading Effective Teams - How well do you guide and support teams to work together and reach shared goals?
I struggle to provide direction, build trust, or communicate effectively. I avoid delegation or decision-making.
I offer basic guidance and occasional feedback, but sometimes delay addressing issues or miss important gaps.
I set clear direction, encourage teamwork, communicate well, make sound decisions, and delegate tasks effectively.
I build high-performing teams, empower others, adapt communication to the situation, and lead with vision and trust.
12
LET: Leading Effective Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
13
MC: Managing Conflict - How do you handle disagreements, tension, or conflict in the workplace?
I respond poorly to conflict and may misread issues, escalate tension, or harm relationships.
I try to communicate during conflict but may lose control or use strategies that don't work well.
I identify the root of conflict, use respectful communication, and apply fair strategies to resolve it.
I resolve complex conflicts by understanding deeper causes and strengthening relationships in the process.
14
MC: Managing Conflict - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
15
MT: Managing Time - How well do you manage your time, meet deadlines, and prioritize your work?
I miss deadlines, struggle to prioritize, and don't use tools to manage my time.
I complete some tasks but need reminders or get distracted by low-priority activities.
I plan and complete work on time using tools and strategies to stay focused and on track.
I balance competing demands, adapt to shifting priorities, and model strong time habits under pressure.
16
MT: Managing Time - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
17
TCr: Thinking Critically - How do you analyze information and draw meaningful conclusions from it?
I miss key details or oversimplify information, and my conclusions may not be based on evidence.
I try to analyze information, but I may overlook the relevance or credibility of my sources.
I analyze key information, consider the evidence, and form logical conclusions based on credible sources.
I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.
18
TCr: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
19
TO: Training Others - How do you design or deliver training to help others learn and grow?
I struggle to create clear or engaging training experiences, and my content may be disorganized or inaccurate.
I can deliver basic training content, but I may have trouble explaining it clearly, adjusting to learners, or checking their understanding.
I design structured, relevant training; I engage learners, adjust my methods when needed, and check for understanding with clear feedback.
I create interactive, high-impact training that adapts to learners' needs, reinforces key ideas, and supports long-term growth through feedback and assessment.
20
TO: Training Others - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
21
To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please @type "N/A" if no immediate family members are employed by LDH.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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