Position Title:Administrative Assistant II - Student Accessibility Services
Job Group:Professional & Scientific
Required Minimum Qualifications:High school diploma or equivalent and 3 years of related experience
Job Description:
Summary of Duties and Responsibilities:
Are you looking for a position where you get to work with a team that helps people? Are you looking to work in a strong, collaborative team environment?
If so, Student Accessibility Services (SAS) with Iowa State University is currently seeking applicants for an Administrative Assistant II!
Student Accessibility Services works with students with documented disabilities. Our staff reviews medical documentation to determine eligibility for academic, housing, facilities, assistance animals, and dining accommodations.
What You'll Do:
As an Administrative Assistant II, you will provide administrative support for SAS. This will include:
Managing and maintaining the department email account.
Establishing and maintaining protocols to collect and distribute information from each area of the office for staff meeting agendas.
Communicating with outside parties who require escalated meetings with senior staff, handling all non-routine correspondence to ensure clarity in meeting @types and connecting outside parties to the correct staff member.
Coordinating and managing incoming calls, emails, and visitors to the SAS office.
Ordering office and program supplies for SAS along with processing P-card/T&H card transactions.
Coordinating and organizing staff onboarding tasks including onboarding schedules, ordering nametags, business cards, etc.
Communicating with other ISU departments to ensure coordination across campus.
Managing the office's administrative processes including scheduling appointments, regularly prioritizing and arranging meetings for office staff, maintaining confidential records, and organizing files related to accommodations.
Managing and coordinating invoicing, travel arrangements, room reservations, and inventory of office supplies.
Serving as the main backup to the Exam Accommodations Center (EAC) Coordinator and front desk student worker staff at the Student Accessibility Services main office.
Supporting in creating coverage plans for EAC, reception staff, and coordinators as needed for absences, leaves, or high-demand service periods.
The successful candidate for this position will also oversee hiring and onboarding of student employees for SAS and the EAC. They will supervise all student staff for reception, along with handling any elevated cases that arise. Other tasks that this individual will perform are generating and analyzing reports and providing coordinators with information they may need. They will also assist with data management and reporting tasks such as compiling statistics that will help in decision-making processes.
Preferred Qualifications:
Experience in an administrative role; preferably in an educational setting.
Experience collaborating with internal partners to improve processes; ideally in an educational environment.
Demonstrated experience in complex calendar management and scheduling.
Demonstrated proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
Experience supervising and training employees.
Department Description:
Student Accessibility Services partners with students, instructors, and the university community to remove barriers and support equal access to university programs, services, and activities. We work to ensure students with disabilities have access to educational opportunities while maintaining the academic and technical standards of the university. To learn more, please visit SAS (http://sas.dso.iastate.edu/) .
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Application Instructions:To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
Why Choose Iowa State University?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday, and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.
Appointment Type:Regular
Number of Months Employed Per Year:12 Month Work Period
Time Type:Full time
Pay Grade:PS806
Original Posting Date: July 13, 2026
Posting Close Date:July 22, 2026
Job Requisition Number:R19604
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu.
General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.
Current employees (excluding temporary, student and graduate assistants) must apply through the Workday Internal Careers Hub (https://www.myworkday.com/isu/d/task/2998$46522.htmld?reloadToken=892f884ef9c2fa7e5e6257ecf4e9e942f7aa1a12df75918c6ce41bc78e123167) .
By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive?land-grant?mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.
Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.
All offers of employment, oral and written, are contingent upon the university's verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu.
If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.
General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.
