Aisles Online Shopper

Hy-Vee Food Stores • Peoria, IL • 1d ago

Additional Considerations (if any):

Daytime Shifts

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

Escorting them to the products they are looking for.

Securing products that are out of reach.

Loading or unloading heavy items.

Making note of and passing along customer suggestions or requests.

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Accurately selects groceries ordered online by customers.

Selects highest quality produce, meat, and other fresh products.

Selects, scans, and bags items from all temperature zones.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Tenders customer orders through POS and charge the customer's credit card.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Continually monitors incoming online orders to ensure prompt, on-time fulfillment.

Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limited supervision.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.

For information on company benefits visit Benefits | Hy-Vee (https://www.hy-vee.com/corporate/careers/benefits/) .

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Advanced Medical Support Assistant - Mobile Prosthetic and Orthotic Care (MoPOC)

Veterans Affairs, Veterans Health Administration • Peoria, IL • 2h ago

Hospital & Medical

Summary The incumbent serves as a key member of the VA Illiana Health Care System Prosthetics and Sensory Aids Services service line in the role of Mobile Prosthetic and Orthotic Care (MoPOC) Advanced Medical Support Ass...

2h ago

Go to Apply

Mechanical Engineer

Actalent • Peoria, IL • 3h ago

IT & Engineering

Job Title: Mechanical Engineer - Purchased Components & Product Health (Electrified Powertrain)Job Description This Mechanical Engineer role supports the Purchased Finished and Product Health team, focusing on compon...

3h ago

Go to Apply

Lead Data Engineer (Snowflake)

Caterpillar, Inc. • East Peoria, IL • 6h ago

IT & Engineering

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about e...

6h ago

Go to Apply

Product Definition Consultant - Americas Retail Electric Power Solutions (REPS)

Caterpillar, Inc. • Peoria, IL • 6h ago

Retail & Hospitality

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the m...

6h ago

Go to Apply

Embedded Software Engineering Specialist

Caterpillar, Inc. • Mossville, IL • 10h ago

IT & Engineering

Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are...

10h ago

Go to Apply

Maintenance Planner

Evonik Corporation • Mapleton, IL • 22h ago

Retail & Hospitality

What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have...

22h ago

Go to Apply

Warehouse Associate

SRS Distribution Inc. • East Peoria, IL • 23h ago

Manufacturing & Warehouse

Position Purpose: The purpose of the Warehouse role at SRS Building Products is to manage the receiving, stocking, and distribution of materials, equipment, and products within the warehouse and branch settings to effect...

23h ago

Go to Apply

Operator, Chem Bay - Sunrise FS - Manito, IL

GROWMARK, Inc. • Manito, IL • 23h ago

SALARY RANGE: [[salaryMin]] - [[salaryMax]] Sunrise FS is headquartered in Virginia, Illinois, with branches in Cass, Champaign, Clark, Douglas, Edgar, Mason and Vermillion counties. Sunrise FS has about 200 employees (i...

23h ago

Go to Apply

Assistant General Counsel - Litigation

Caterpillar, Inc. • Peoria, IL • 1d ago

Legal & Paralegal

Career Area: Legal and Compliance Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each othe...

1d ago

Go to Apply

Direct Support Person - DSP

CWTC • Chillicothe, IL • 1d ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13580556 ESSENTIAL DUTIES: Assist or perform programming to help residents with di...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)