Field Service Manager

Honeywell • Boston, MA • 1d ago

As a Field Service Manager here at Honeywell, you will lead and manage a Field Service Engineering team for the Honeywell Process Solutions organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.

You will report directly to our Director Field Service Engineering and you'll work on a Remote work schedule.

KEY RESPONSIBILITIES

Customer Engagement

Lead Team Activities

Develop and Report Performance and Financial Metrics

Responsible for P&L of $20M+ Develop and Oversee Team

Lead Continuous Improvement Projects

Train and mentor Field Service Engineers (20- 22 employees)

Must be able to travel 50% - 70% in assigned geography

Supporting Honeywell DCS (Distributed control system) and QCS (Quality Control Systems

YOU MUST HAVE

Post-Secondary Education in Engineering, Trades or Technology

7+ years' experience in Industrial Automation and Process Control industry

5+ years' experience in a Lead or Manager capacity

Valid Driver's License

WE VALUE

Pulp and Paper experience highly valued

QCS & DCS experience highly valued

Strong business acumen

Entrepreneurial mindset an asset

Bachelor's degree or Master's degree valued

Excellent communication skills

Demonstrated ability to influence at varying levels across the organization

Demonstrated ability to operate independently

Demonstrated ability to effectively manage a team

Previous customer service experience

The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $100K - $125K. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $110K - $135K. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

This position is incentive plan eligible.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more (https://www.honeywell.com/us/en)

THE BUSINESS UNIT

Process Automation (PA) is a Strategic Business Group at Honeywell focused on delivering automation, control, and optimization solutions for industrial and process-driven environments. The business helps customers improve safety, reliability, productivity, and operational efficiency by applying advanced control systems, software, and engineering expertise across complex operations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more (https://www.honeywell.com/us/en/company/inclusion-and-diversity)

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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