Summary You will serve as a Supervisory Information Technology Specialist (CUSTSPT) in the (N4) Global Infrastructure and Logistics Dept., Asset and Configuration Management Division Div (N41) of HOPPER GLOBAL COMMUNICATIONS CENTER. Responsibilities You will serve as a Supervisor Information Technology Specialist with full supervisory duties and responsibilities. You will manage a broad spectrum of requirements that fall under the cognizance of the Naval Telecommunications Dept. including all methodologies, standards and technologies supporting the ONI IT Directorate enterprise. You will be required to stay apace of DoD, DON, Intelligence Community and IT-Directorate vision, mission, policies, goals and objectives to ensure department relevance and operational readiness. You will be responsible for assessing all-source information, translating and articulating higher authority concepts and goals into an actionable mission statement, including strategies, programming actions and implementation plans. Requirements Conditions of Employment Qualifications You must have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to your experience demonstrating the four competencies above, you must have one year of specialized experience equivalent to the next lower grade level (GG/GS-13) or pay band in the federal service or equivalent experience in the private or public sector demonstrating the following: 1. Perform full range of technical, administrative supervision, and management tasks that involve planning, directing, assigning, leading, and monitoring the work of others: 2. Provide managerial oversight for Configuration Management, Telephony, Helpdesk, Hardware, and Property Management; 3. Direct day-to-day operations of an Asset Management program and establish Asset Management processes that address Desktop Support Services, Property Management, Desktop Support Services Telecommunications and Configuration/License Management; 4. Analyze trends, need, and risk; determine improvements; develop recommendations; and plan annual budget; 5. Provide guidance on long-range plans, goals, and objectives. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Additional qualification information can be found from the following DON DCIPS policy website: https://www.secnav.navy.mil/doni/Naval%20Intelligence%20Activity/Chapter%205%20-%20Employment%20and%20Placement.pdf Education Additional Information Recruitment incentives may be authorized to eligible new hires. This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Interagency Career Transition Assistance Plan (ICTAP) does not apply to Excepted Service positions. PPP applicants will be placed at the Full Performance Level (FPL), if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. All Defense Intelligence positions under the Defense Civilian Intelligence Personnel System (DCIPS) are in the excepted service by specific statue, 10 U.S.C. 1601. This position is in the excepted service and does not confer competitive status. For more information on the DCIPS occupational structure click here. For more information about career advancement in DCIPS click here.
