Summary This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Service (PDS), Data and Analytics (DA). PDS is responsible for comprehensive portfolio management and delivers products utilizing Software as a Service (SaaS), low-code, shared delivery infrastructure, and highly differentiated products, providing key applications and data to our customers. Responsibilities OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology. Major Duties: Knowledge of architectural methodologies used in the design and development of information systems, including the physical structure of a systems' internal operations and interactions with other systems. Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics. Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors. Influences, motivates, and challenges others; adapts leadership styles to a variety of situations. Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance. Performs quality assurance work that involves systematic prevention of defects, non-conformance to regulations and standards, identification of unsatisfactory trends and conditions, and correction of factors that may contribute to defective work processes or products. Maintains an in-depth, current knowledge of IT management policies and practices in order to provide direction and assist with resolving complex issues. Incumbent must be knowledgeable in cloud engineering and cloud service, knowledgeable developing and implementing cloud migration strategies and have experience diagnosing and troubleshooting network and cloud performance issues. Oversees the employment of tools and methods to develop program/project plans and reviews technology investment decisions and serves as a senior technology advisor to the Director, leveraging knowledge of and experience with complex and highly technical projects. Develops performance plans and assigns ratings; approves/disapproves ratings; identifies and provides for the development and training of employees. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: At management's discretion Telework: Adhoc telework may be authorized at management discretion Virtual: This is not a virtual position. Position Description/PD#: Supervisory IT Specialist/PD70028A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Physical Demands: The work is sedentary, but may involve periods of walking, bending, stooping, lifting, carrying, moving (up to 50 pounds) components and supplies, reaching, pulling, and working at a keyboard and monitor. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Employee may carry light items such as papers, books, and portable computer requirement. The work often requires long hours to meet project deadlines and to devise corrective action and solutions to unexpected technical and/or management crises resulting in sometimes highly stressful work situations. Working Conditions: The work area is adequately lighted, heated and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. The responsibilities of the positions require infrequent travel and may subject the incumbent to various resultant environmental changes; incumbent must be amenable to such periods of travel and to working in unfamiliar surroundings. Designated Drug Testing Position: Not applicable This is a non-bargaining unit eligible position. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/14/2026. You must meet the Basic Requirements Experience, Specialized Experience and Selective Placement Factors to qualify for this series as described below: Basic Requirements Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations AND Selective Placement Factor: In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position: experience leading the development and operation of enterprise class Master Data Management (MDM) platforms in cloud native environments. This includes hands on ownership of mastering rules, metadata/lineage, and development or technical leadership building authoritative APIs. Evidence must show responsibility for platform component design, implementation, integration patterns (event streaming and change data capture (CDC), Extract-Transform-Load (ETL), and Extract-Load-Transform (ELT), and adhering to production SLAs. AND Specialized Experience: Specialized Experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, you must possess a minimum of one (1) year of experience equivalent to at least the GS-13 level. Specialized experience for this position is defined as: experience in a technical leadership role including engineering or architecture of cloud- native Master Data Management (MDM) services that create authoritative records while synchronizing mastered data across diverse source and consumer systems through event- driven and change data capture (CDC), Extract-Transform-Load (ETL), and Extract-Load-Transform (ELT) patterns. This experience includes leading the development of data APIs (e.g., REST) as products. Candidates must also demonstrate leadership of platform operations (observability and incident response, capacity planning and resilience) with adherence to availability, latency, and data correctness standards. Candidates must have demonstrated experience evaluating technical products and software implementation approaches to solve complex business issues, presenting options to team members and leadership to determine a path forward. Familiarity with VA data domains and integration patterns (e.g., authoritative identity and benefits repositories) is highly desirable but not required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This is not a remote position. OI&T has multiple worksites at various duty locations, and the individual(s) selected may be assigned to any federal government work site. This announcement will NOT be used for changing duty locations. If selected, and you are a current VA employee, and not on an approved exemption, you will continue to report to your current duty location. If selected you will be required to report to one of the following locations: ALBANY NY ARLINGTON TX ATLANTA GA AUSTIN TX BALTIMORE MD BEDFORD MA BOSTON MA CHICAGO IL CLEVELAND OH DALLAS TX DENVER CO DETROIT MI EATONTOWN NJ HINES IL HOUSTON TX LITTLE ROCK AR LONG BEACH CA LOS ANGELES CA MARTINSBURG WV MIAMI FL MINNEAPOLIS MN NASHVILLE TN OAKLAND CA ORLANDO FL PHILADELPHIA PA PHOENIX AZ PITTSBURGH PA SALT LAKE CITY UT SAN ANTONIO TX SAN FRANCISCO CA SEATTLE WA SHEPHERDSTOWN WV ST. LOUIS MO ST. PETERSBURG FL TAMPA FL WASHINGTON DC
