Administrative Assistant I Memorial

City of Pittsburg • Pittsburg, KS • 1d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13608016

POSITION SUMMARY

Provides high level clerical and administrative support to housing team. Assists clients with questions or concerns in supportive housing programs, including Section 8 Housing Choice Voucher, Tenant Based Rental Assistance, Emergency Solutions Grant programs, Emergency Housing Voucher, and FYI.

DUTIES AND RESPONSIBILITIES

Professionally greet customers, team members and the public. Answer

customer/client questions or refer to appropriate staff member. Calmly handle complaints and resolve difficult situations.

Answer multi-phone line system. Direct phone calls to appropriate

staff. Provides program information to the public and other departments.

Provide clerical support to department staff. Prepare and proofread

documents for spelling, mathematical and grammatical accuracy. Sorts and filesrecords, maintains contact lists, sorts and packages mail.

Assists customers/program clients with requests regarding program

eligibility and application status.

Inputs, retrieves and updates client records and data in electronic

software database.

Provide support in the processing of correspondence, coordination &

scheduling of meetings and processing of various other materials and reports.

Design forms that are used by a division or department.

Provide support for assigned committees, dilapidated structure

hearing, executives, including preparation of meeting agendas.

Maintain calendars, arrange and initiate travel arrangements if

needed.

Oversee all aspects of record keeping and documentation activities

for a division.

Type and composes a variety of correspondence and documents

including memos, letters, contracts, plans, specifications, etc.

Perform special projects such as reviewing and updating or rewriting

procedures, or performing detailed research on specific issues for supervisors.

Learn and assist with the different grants that are ran out of the

housing office.

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