Data Scientist Senior Associate - Payments

JPMorgan Chase • Plano, TX • 2h ago

Analytics division champions this mission by delivering data and fostering the integration of analytics insights. We are seeking a Data Analyst to elevate our analytics capabilities.

As a Senior Associate in Analytics & Strategic Delivery, you will contribute to building and maintaining dashboards and performance reporting, developing actionable insights, and managing portions of cross-functional analytics projects from intake through delivery. You will work closely with partners across Product, Sales, Marketing, Operations, Technology, and Risk to ensure requirements are clear, deliverables are on time, and outputs are well-documented, reliable, and used.

The JPMorgan Chase Payments Portfolio Growth & Execution Analytics team is committed to fostering a data-driven culture and enabling strategic, fact-based decision-making across the organization. In this role, you will support delivery of analytics, reporting, and measurement initiatives-partnering with cross-functional teams to improve visibility, execution, and outcomes across our payments business.

Job Responsibilities

Build, enhance, and maintain recurring reporting and dashboards that track key performance metrics across the SMB Payments business (e.g., funnel performance, portfolio health, operational KPIs).

Conduct analyses to identify trends, drivers, and opportunities; synthesize findings into clear, practical recommendations. Apply appropriate data handling, privacy, and control considerations in day-to-day analytics work.

Support standardized metric definitions and documentation to improve consistency and reduce ad hoc ambiguity ("single source of truth" reporting).

Support end-to-end delivery of analytics projects: requirements gathering, workplan development, milestone tracking, dependency management, and stakeholder updates.

Translate business questions into clear analytical requirements and user stories (where applicable), partnering with Technology and Data teams to deliver solutions.

Maintain execution hygiene (status notes, action items, risks/issues, timelines) and escalate blockers appropriately.

Partner with teams across Product, Sales, Marketing, Operations, and Risk to understand reporting needs and drive adoption of dashboards and recurring insights.

Create enablement materials (one-pagers, metric dictionaries, "how-to" guides) to help stakeholders interpret and use reporting correctly.

Incorporate feedback and usage patterns to iterate on dashboards and outputs over time.

Perform validation and reconciliation checks to ensure reporting accuracy and consistency across sources.

Support governance routines for metric changes (definition updates, data refresh cadence, and documentation)

Required Qualifications, Capabilities, and Skills

3+ years of experience in analytics, business intelligence, business analysis, strategy & analytics, or a related role

Strong SQL skills and experience working with large datasets; ability to validate results and troubleshoot data issues.

Experience building dashboards and recurring reporting (e.g., Tableau, Looker, Power BI) and communicating insights to non-technical stakeholders.

Demonstrated project management skills-able to manage timelines, dependencies, and stakeholder communications across multiple workstreams.

Strong written and verbal communication skills; ability to turn ambiguous questions into structured problem statements and requirements.

High attention to detail and comfort operating in a controlled environment with data governance and privacy expectations.

Preferred Qualifications

Payments or financial services experience preferred

Experience with measurement frameworks and KPI design (defining metrics, aligning to business goals, documenting definitions).

Familiarity with agile delivery concepts (user stories, sprint rituals, backlog hygiene) and working with technology teams.

Experience with payments, merchant services, or go-to-market analytics (pipeline/funnel, retention, cross-sell).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Similar Jobs

Sr Digital Tech Support Engr

Caterpillar, Inc. • Irving, TX • 2h ago

IT & Engineering

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about e...

2h ago

Go to Apply

Director, Development (Electrical Engineering)

Quality Technology Services, LLC • Irving, TX • 3h ago

IT & Engineering

Who we are: It's pretty exciting to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers' most strategi...

3h ago

Go to Apply

Electrical Engineer

Actalent • Carrollton, TX • 3h ago

IT & Engineering

Job Title: Electrical Engineer Job Description This role focuses on the design and analysis of low and medium voltage power distribution systems for a variety of facilities and projects. You will apply your electrical en...

3h ago

Go to Apply

Senior Software Engineer

Caterpillar, Inc. • Irving, TX • 6h ago

IT & Engineering

6h ago

Go to Apply

Software Engineer Principal

PNC • Farmers Branch, TX • 6h ago

IT & Engineering

Job Description The PNC Financial Services Group, Inc. seeks a Software Engineer Principal in Farmers Branch, TX. Participate in all aspects of PNC's Consumer Lending's Systems Engineering Group activities. Specific duti...

6h ago

Go to Apply

Senior, Software Engineer

Walmart • Dallas, TX • 6h ago

IT & Engineering

Position Summary... What you'll do... Immigration sponsorship is not available for this role This is a full-time, onsite role at our Dallas, TX office. This position is not eligible for remote work. Role summary: As a Se...

6h ago

Go to Apply

Principal Software Engineer

Humana • Dallas, TX • 6h ago

IT & Engineering

Become a part of our caring community The Principal Software Engineer codes software applications based on business requirements. The Principal Software Engineer provides strategic advice and guidance to functional team(...

6h ago

Go to Apply

Senior Software Engineer

Humana • Frisco, TX • 6h ago

IT & Engineering

Become a part of our caring community The Senior Software Engineer will work on the development and maintenance of robust, compliant software solutions using .NET, Python, and cloud technologies. This role ensures high a...

6h ago

Go to Apply

Senior Software Engineer

Humana • Dallas, TX • 6h ago

IT & Engineering

6h ago

Go to Apply

Sr Lead Software Engineering

JPMorgan Chase • Plano, TX • 6h ago

IT & Engineering

As a Senior Lead Software Engineer at JPMorganChase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology produ...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)