Customer Service Lead - Part-Time

Burlington • Benton Harbor, MI • 2d ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !

Overview:

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.

Key Responsibilities:

Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.

Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.

Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.

Coordinate meal and break periods and monitor schedule adherence.

Requirements:

Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $14.73 per hour - $14.73 per hour

Location 00821 - Benton Harbor Posting Number P1-1076435-6 Address 1959 Pipestone Road Zip Code 49022 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $14.73 - $14.73 per hour

Similar Jobs

Customer Service Representative

Robert Half • Lawrence, MI • 1d ago

Management & Administrative

Description We are looking for a Customer Service Representative to support customer interactions for a utilities and infrastructure organization in Lawrence, Michigan. This contract opportunity with potential for a perm...

1d ago

Go to Apply

Animal Services - Foster Coordinator (Temporary/Part-Time)

Berrien County • Saint Joseph, MI • 2d ago

Management & Administrative

Foster Coordinator This part-time, temporary position allows for a maximum of 1,000 hours per calendar year. It does not include any benefits. This position is funded exclusively through designated grant support and is c...

2d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Buchanan, MI • 4d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4d ago

Go to Apply

Work Week Manager

American Electric Power • Bridgman, MI • 1w ago

Management & Administrative

Job Posting End Date 07-14-2026 Please note the job posting will close on the day before the posting end date. Job Summary Responsible for scheduling and managing the five-week schedule for outage and non-outage maintena...

1w ago

Go to Apply

North America Marketing Manager

LECO Corporation • Saint Joseph, MI • 1w ago

Management & Administrative

North America Marketing Manager * For over 90 years, LECO has been a leader in the development and production of world-class laboratory instruments, delivering state-of-the-art products nationwide and across the globe. L...

1w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Berrien Springs, MI • 2w ago

Management & Administrative

2w ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Saint Joseph, MI • 2w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2w ago

Go to Apply

Administrative Assistant - Administrative Assistant Sr.

American Electric Power • Benton Harbor, MI • 3w ago

Management & Administrative

Job Posting End Date 06-29-2026 Please note the job posting will close on the day before the posting end date. Job Summary The district Administrative Assistant-Assistant Sr. role is responsible for performing administra...

3w ago

Go to Apply

Data Entry / Administrative Assistant

American Electric Power • Niles, MI • 3w ago

Management & Administrative

Job Posting End Date 06-25-2026 Please note the job posting will close on the day before the posting end date. Job Summary Responsible for providing administrative support to the assigned facility and multiple business u...

3w ago

Go to Apply

Customer Services Account Representative Associate

American Electric Power • Buchanan, MI • 3w ago

Management & Administrative

Job Posting End Date 06-21-2026 Please note the job posting will close on the day before the posting end date. Job Summary The position serves as the primary field customer relations resource for residential and commerci...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)