ADMINISTRATIVE SPECIALIST - PUBLIC HEALTH

Mesa County • Grand Junction, CO • 22h ago

Mesa County Public Health was formed in 1948 as a political subdivision of the State. We provide a wide range of public and environmental health services to Mesa County residents and, in some programs, the region.

Mesa County Public Health is a leader in our community, our region, and throughout Colorado. We are committed to upholding standards that align our actions with our mission, vision, and values. We are an efficient and innovative organization and we are very proud of the work we do. We have high expectations of our leaders, our peers, and ourselves. We believe in the power of community partnerships to develop sustainable solutions for our residents. Mesa County Public Health employees believe in the principles of Epidemiology, support evidence-based interventions, and advocate for healthy lifestyles at the personal and community levels.

Our Vision: Mesa County is a supportive community that promotes a healthy environment where everyone can flourish.

Our Mission: Understanding, promoting, and protecting the health of the community.

Our Values:

? Respect: We treat our staff, community, and partners with dignity, respect, and empathy.

? Collaboration: We work collectively for the mutual benefit of the community through sharing information, responsibility, and resources.

? Innovation: We empower staff to creatively approach and solve health problems facing our community.

? Accountability: We are reliable and transparent with our community and partners.

JOB SUMMARY

The Administrative Specialist is a versatile, cross-trained role designed to serve as the administrative engine of Mesa County Public Health. This position ensures seamless service delivery by providing high-level support across Clinical Services, Home Visitation, and Environmental Health, Vital Records, and General Operations. The Specialist is the primary point of contact for the community, managing clinical intake, and fiscal support tasks while maintaining the highest standards of confidentiality and professionalism.

ESSENTIAL JOB FUNCTIONS

The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required.

Client and patient support

Provide customer service to patients and clients, create a professional and warm environment at the front desk and waiting area.

Manage scheduling, process referrals (including eligibility screening), and conduct client surveys.

Provide clinical services interpretation and translation, if applicable.

Data management and technical support

Manage Electronic Health Record (EHR) and client data entry, ensuring compliance; generate reports, and analyze electronic data.

Provide technical support and training on digital platforms.

Outreach

Manage secure Release of Information (ROI) and maintain physical and digital program filing systems.

Assist client recruitment efforts, including phone and marketing outreach with the MCPH communication team.

Create and update mailing lists, contact information, and other community resource listings.

Participate in general community outreach activities (i.e. assembling marketing packets, and delivering brochures to referral agencies).

Administrative and Operational Support

Performs clinical billing functions, including insurance verification, collecting patient co-pays.

Accept and process payments for various programs.

Coordinate and improve daily office operations, manage inventory, ordering of materials, and develop document templates.

Coordinate program meetings and conferences (logistics, preparation, tracking), and maintain staff records (licensure, training, equipment).

If assigned to Vital Records, issue birth and death certificates and process payments.

If bilingual, provide translation, interpretation as dictated by programs, and general agency support for Spanish speaking clients.

NON ESSENTIAL JOB FUNCTIONS

Participates in emergency planning and response activities.

Participates in agency-wide activities that may include strategic planning, quality improvement, and/or staff development, as appropriate.

Completes necessary training through FEMA, including Incident Command Structure (ICS) courses.

When a local declaration of emergency or disaster is declared by County leadership, employees may be required to work as part of a National Incident Management System (NIMS).

Performs other duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience

High school diploma or GED

Bilingual desired - interpreter duties, if applicable (will increase compensation)

At least 3 years experience in customer service, office administrative support, communications, public health, or health care

Any combination of education, training, and experience which provides the knowledge, skills, and abilities required for the job.

Computer and Technology

Advanced knowledge and use of Microsoft Office applications including Word, Excel, and PowerPoint.

Advanced knowledge and use of Google Applications including Gmail and Drive.

PHYSICAL REQUIREMENTS and WORKING ENVIRONMENT

This position requires standing, stooping, sitting, bending, twisting, and lifting up to 10 pounds.

Work is generally confined to a standard office environment.

May be exposed to communicable diseases and infections.

In compliance with the Equal Pay for Equal Work Act the following items can be used as a determining factor in the starting and ongoing wage of an employee working in this position:

A seniority system that rewards employees based on length of employment.

A merit system that rewards employees for exceptional job performance.

Education, training, or experience to the extent that they are reasonably related to the work in question.

This position is eligible for the Mesa County benefit package which includes the following:

Medical Dental Vision Retirement Paid Sick and Vacation Leave Life insurance Long term disability

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