Administrative Special Services Staff II - Application Analyst (TASS)
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Administrative Special Services Staff II - Application Analyst (TASS)
Salary
$49,982.00 - $99,986.00 Annually
Location
DWSD -735 Randolph Detroit MI 48226, MI
Job Type
Classified- Regular (DWSD Only)
Job Number
AG-072026-929107
Department
Water Department
Opening Date
07/08/2026
Closing Date
7/10/2026 11:59 PM Eastern
Bargaining Unit
9000-Non Union Salary Regular Service General
Description
Benefits
Description
This is not a Civil Service Position. DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 with regard to certain terms and conditions of employment. DWSD does not honor reversion rights for internal candidates.
Applicants for open positions at the Detroit Water and Sewerage Department must be authorized to work for ANY employer in the U.S. The Detroit Water and Sewerage Department is unable to sponsor or take over sponsorship of an employment Visa at this time.
SUMMARY:
The Applications Analyst plans, designs, configures, develops, and implements new applications and application enhancements and supports existing applications.
ESSENTIAL JOB FUNCTIONS:
Meet with customers to define business requirements, applications and systems goals, and to identify and resolve applications and systems issues. Review and analyze the effectiveness and efficiency of existing applications and systems, and develop strategies for improving or further leveraging these applications and systems. Assist in the deployment of new applications and in delivering enhancements to existing applications.
Perform application design, configuration, and integration. Able to develop and maintain programs written in common programming languages including stored procedures and web services. Conduct cost-benefit and return on investment analyses for applications and systems in order to aid management in making acquisition and implementation decisions. Coordinate and perform tests for existing and new applications, including user acceptance tests. Provide training to end users.
Identify potential risks and dependencies between applications, systems and business processes and provide solutions, impacts and recommendations to resolve conflicts if they should arise. Develop application proto@types and mockups to present to the project user group in an effort to collect functional clarifications and requirements. Plan, design, and implement additions, upgrades, replacements, or retirement of applications including the database management environment on the Web to support the capacity to store a substantial amount of data. A valid Michigan Driver's License and the ability to drive a motor vehicle on all terrain. Follow security and safety policies and procedures in carrying out work duties. Provide on the job training.
Examples of Duties
Examples of Duties
Assist other IT staff and IT management as needed with overflow activities involving the support and maintenance of computers, printers, applications, databases, networks, servers, storage, and data center facilities, and the installation, decommissioning, and relocation of related IT equipment. Perform related work duties as assigned.
SKILL TO:
Independently, and as part of a team providing timely, high quality customer-focused services
Work in a busy environment, with frequent interruptions and still be able to prioritize and resolve conflicting requests
Work in a professional manner with access to confidential and other data @types
Exercise good judgment, discretion, maintains confidentiality, and work with independence, initiative and professionalism
Work in a team environment that provides the capacity for IT project delivery
Resolve technology and user issues both verbally and in writing to end-users of varying computing skills
Deliver quality written and presentations, including the ability to make technology understandable to end-users
Understand and translate the needs of varied users into IT system requirements
Use advanced technology
ABILITY TO:
Organize, perform and or coordinate technology tasks and projects
Install, remove, and make modifications to technology
Instruct groups or individuals on technology
Deliver quality customer service to users
Write technical and non-technical documentation
Interact and communicate with IT staff and business users
Apply IT policies and programs in a manner aligned with the Department mission, goals, and strategies
Learn new application software packages, operating systems, and IT processes and procedures
Effectively utilize appropriate security and safety equipment and procedures
Communicate effectively, both verbally and in writing
Understand and follow verbal and written instructions
Establish and maintain effective working relationships with others
Communicate frequently with team members and other units across the Department about process, equipment or potential problems
Develop proficiency in unit specific operations and software
Direct team activities or to work as a team member
Maintain regular and reliable attendance
Consult, coordinate and communicate with business units and IT staff to refine business requirements into tangible, functional requirements and technical specifications that both business and IT staff are able to interpret
Responsible for capacity planning and management, security planning and management, data management, systems maintenance, and performance management of one or more systems
Plan, design, and implement IT-related policies and procedures
Participate in information technology planning for hardware, software, and infrastructure
Coordinate with staff in various areas in different roles (application, project and technical management) developing different components of the functional design and requirements
Provide solutions and recommendations which integrate with current and future database, application, and infrastructure architectures
Identify potential risks and dependencies between applications, systems and business processes and provides solutions, impacts and recommendations to resolve conflicts if they should arise
Demonstrate ability to compose and provide project and technical documentation, including functional requirements and use cases, and technical specifications
Develop application proto@types and mockups to present to the project user group in an effort to collect functional clarifications and requirements
Provide production support for new and existing applications/interfaces.
Provide technical support resolving incidents, and creating / closing tickets
Maintain working knowledge of current industry information, vendor direction, new and emerging products, and technical architectures and approaches related to current and future organizational need
Plan, design, and implement additions, upgrades, replacements, or retirement of applications including the database management environment on the Web to support the capacity to store a substantial amount of data
Minimum Qualifications
Minimum Qualifications
REQUIRED EDUCATION AND EXPERIENCE (position requirements at entry)
Bachelor's Degree in Computer Science, Information Technology or related field
Three (3) to five (5) years of related work experience; or combination of related work experience and education
Valid Michigan Driver's License
Ability to work irregular hours, commute to DWSD facilities and work sites, and respond to after hour emergencies and on-call responses
Supplemental Information
Supplemental Information
Business Systems:
Advanced configuration and support of core software platform (ERP, CMMS, CIS, etc.)
Web Systems:
Design, implement, layout, code, and update websites
Programming
Process Improvement of Search Engine Optimization
Enterprise Reporting:
Dashboard and Business Intelligence
Reporting and Analytics
Enterprise Content Management:
Analyze, design, and support Data Capture and ECM applications
Imaging Technologies
Business Process Integration:
Develop, configure, test, and deploy data integrations
Knowledge of SQL and API preferred (this is particularly for Applications Analyst-Integration)
Medical Plan Offering for Administrative Special Services Employees
The City of Detroit is pleased to continue to provide a medical plan option to our Administrative Special Services Employees for the 2020 plan year. This plan is provided by Blue Care Network of Michigan and utilizes their PCP Focus Network. This plan provides you with the opportunity to receive an enhanced level of benefits and pay less out of your paycheck for your medical plan. There are two important requirements that you should consider and understand if you should decide to enroll in this plan. You will have to choose a primary care physician that serves within the PCP Focus network. This primary care physician coordinates your care. The network includes over 22,000 Primary Care Physicians. There are also Wellness Requirements that you (the subscriber) must meet in order to remain in the enhanced level of benefit.
Administrative Special Services Staff (Exempt) are eligible for the following benefits:
CURRENT SICK LEAVE - Granted (3) months of continuous service. (1) day per month, not to exceed (12) days per year.
VACATION - Granted (1) day per pay period, not to exceed 20 days per fiscal year
PAID HOLIDAYS - Granted if paid for 600 straight time hours in the (12) months prior to the holiday
MILEAGE REIMBURSEMENT - Granted on same basis as regular employees.
WORKERS COMPENSATION - Covered by applicable laws.
UNEMPLOYMENT COMPENSATION - Covered by applicable laws.
HOSPITALIZATION - You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate. You will be responsible for the full premium, no employer contribution will be applied. Please review the Health Care Plan Options Booklet for more detailed information.
This position is not eligible for the City Pension Plan, dental, vision, optical, death, life, disability, funeral, reserve sick or jury duty.
Administrative Special Services Staff (Non-Exempt) are eligible for the following benefits:
CURRENT SICK LEAVE - Granted (3) months of continuous service. (1) Day per month, not to exceed (12) days per year.
VACATION - Granted on the following basis:
Terms of Service Vacation leave Earned
Less than 6 months None
After 6 months & (1000 work hours)5 days
After 1 year An additional 5 days
2-5 years 10 days
6-7 years 11 days
8-9 years 12 days
10-12 years 13 days
15- years15- years
PAID HOLIDAYS - Granted if paid for 600 straight time hours in the (12) months prior to the holiday
OVERTIME - Granted on same basis as regular employees.
MILEAGE REIMBURSEMENT - Granted on same basis as regular employees.
WORKERS COMPENSATION - Covered by applicable laws.
UNEMPLOYMENT COMPENSATION - Covered by applicable laws.
HOSPITALIZATION - You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate. You will be responsible for the full premium; no employer contribution will be applied. Please review the Health Care Plan Options Booklet for more detailed information.
This position is not eligible for the City Pension Plan, dental, vision, optical, death, life, disability, funeral, reserve sick or jury duty.
Employer
City of Detroit
Address
Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226
Website
http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job
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