Associate Software Engineer
The Associate Software Engineer develops software solutions and technology platform configurations that support the Bank's products, services, and operations. Working under close supervision, this job delivers well-defined engineering work and builds the foundations of professional engineering practice. This job is considered an early-career professional within the Software Engineering job family and works across application, integration, and platform technologies as a generalist.
Key Responsibilities and Duties
Develops software solutions, platform configurations, and integrations of limited scope and complexity under the guidance of more experienced engineers.
Writes, tests, and maintains quality code and configuration in accordance with the Bank's engineering standards.
Participates in team ceremonies, technical discussions, and code reviews to build engineering knowledge.
Assists in the diagnosis and resolution of production issues with guidance from senior team members.
Documents work clearly and keeps technical documentation current.
Learns the Bank's technology estate, delivery practices, and business domains.
Applies security, compliance, and risk management practices throughout the delivery life cycle.
Educational Requirements
University (Degree) Preferred
Minimum Qualifications
Prior technical background via education and/or work history
Basic understanding of:
Operating Systems (Windows/Linux)
Networking fundamentals
Cloud computing concepts
Databases and application architecture
Scripting or programming concepts
Preferred Qualifications
Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Software Engineering, Information Systems or related technology discipline
Knowledge in the following technical domains: Azure Cloud Services, Microsoft Azure Fundamentals (AZ-900), Ivanti Neurons or ITSM platforms, ServiceNow, Jira, Splunk, Dynatrace, Grafana, PRTG, or similar tools, PowerShell, Python, JavaScript, or other scripting languages, DevOps and CI/CD concepts, Monitoring and Observability concepts
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
5IC
Additional Information:
EverBank is seeking highly motivated Associate SRE & Production Support Analysts to join our growing Technology Operations organization. This is an excellent opportunity for recent college graduates to begin their careers in Cloud Operations, Site Reliability Engineering (SRE), Production Support, Incident Management, and Automation.
The selected candidates will work alongside senior engineers and technology leaders to monitor critical banking applications, support production systems, manage incidents, improve platform reliability, and help drive automation initiatives using Ivanti Neurons, Azure Cloud, and modern DevOps practices.
This role offers hands-on exposure to enterprise-grade cloud environments, IT Service Management (ITSM), observability platforms, automation technologies, and mission-critical systems supporting customer-facing banking services.
Production Support & Operations
Monitor enterprise applications and infrastructure to ensure platform stability and availability.
Participate in production support activities, including incident triage, troubleshooting, escalation, and resolution.
Site Reliability Engineering (SRE)
Help improve application reliability, performance, and operational resilience.
Support monitoring and observability initiatives across enterprise applications.
Incident Management & Ivanti Neurons
Utilize Ivanti Neurons to manage incidents, service requests, alerts, and operational workflows.
Assist in maintaining incident queues and ensuring SLA compliance.
Cloud & Azure Operations
Support Azure cloud-based applications and services.
Assist with cloud monitoring, alerting, and operational support activities.
Support Infrastructure-as-Code (IaC) and cloud automation initiatives.
Automation & Continuous Improvement
Identify repetitive operational tasks suitable for automation.
Assist in developing automated workflows using PowerShell, Python, APIs, and low-code automation platforms.
Posting end date - 7/10/26
Job Seeker Notice
EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor
Member FDIC
Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)
Pay Range $77,370 - $104,677
EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereo@type, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.
We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.