Store Customer Service Specialist

Sherwin-Williams • Boise, ID • 15h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

SAP PTP Engineer, Application Development and Maintenance

Cardinal Health • Boise, ID • 16h ago

Retail & Hospitality

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function antici...

16h ago

Go to Apply

Retail Cashier

Jacksons • Melba, ID • 18h ago

Retail & Hospitality

Pay: $15.50 an hour. Shift: Part-time 2:00pm - Midnight. Are you someone who enjoys helping others and working in a fast-paced environment? As a Retail Cashier, you'll be the face of our store greeting customers with a s...

18h ago

Go to Apply

Assistant Manager I

Dollar Tree • Nampa, ID • 2d ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

2d ago

Go to Apply

Delivery Box Driver

Gem State Staffing • Boise, ID • 3d ago

Retail & Hospitality

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2574347 Gem State Staffing in Boise is taking applications for a local delivery driver position in the Treasur...

3d ago

Go to Apply

Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams • Eagle, ID • 6d ago

Retail & Hospitality

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Speciali...

6d ago

Go to Apply

SOUS CHEF, BOISE STATE UNIVERSITY, BOISE IDAHO

Compass Group, North America • Boise, ID • 1w ago

Retail & Hospitality

Location: Position Title: CHEF, SOUS I Reports To: Executive Chef Salary: 65,000 - $75,000 At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining exper...

1w ago

Go to Apply

Assistant Pastry Chef

Kneaders Bakery & Cafe • Meridian, ID • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Taco Bell Cashier I

TravelCenters of America • Boise, ID • 1w ago

Retail & Hospitality

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, t...

1w ago

Go to Apply

Retail Sales Manager - Hunting

Cabela's • Boise, ID • 1w ago

Retail & Hospitality

POSITION SUMMARY: The Hunting Retail Manager supervises the Hunting/Firearms Departments within the store to include compliance standards with all applicable laws and company policies, merchandise presentation, inventory...

1w ago

Go to Apply

barista - Store# 56079, CHINDEN AND LINDER

Starbucks • Meridian, ID • 1w ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)