Director of Information Technology

Lutheran Metropolitan Ministry • Cleveland, OH • 1d ago

Company Description

[A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community. ]{times="" new="" roman",="" times,="" serif"=""}

Position Summary**

[The Director of Information Technology is responsible for leading the strategic vision and daily operations of technology infrastructure, cybersecurity, and program innovation. This position plays a vital role in ensuring the secure, reliable, and mission-aligned use of technology across the organization. The Director manages systems, people, and processes that support staff and service delivery. The Director is a member of the senior leadership team and works under the supervision of the Chief Financial Officer to align technology strategy with the organization's mission and operational goals.]{times="" new="" roman",="" times,="" serif"=""}

Some of the duties include:**

[ Develop and execute a multi-year technology roadmap aligned with the organization's mission and strategic goals]{times="" new="" roman",="" times,="" serif"=""}

[ Manage technology annual operating budget, procurement, vendor relationships, contracts, and licensing renewals]{times="" new="" roman",="" times,="" serif"=""}

[ Oversee cybersecurity strategy, risk assessment, incident response, disaster recovery, and regulatory compliance]{times="" new="" roman",="" times,="" serif"=""}

[ Maintain and secure, the network infrastructure, servers, databases, audio-visual systems, and organization-wide hardware/software]{times="" new="" roman",="" times,="" serif"=""}

[ Ensure system integration, data integrity, and user training across platforms.]{times="" new="" roman",="" times,="" serif"=""}

[ Optimize workflows and user access while ensuring appropriate permissions and data privacy.]{times="" new="" roman",="" times,="" serif"=""}

[ Ensure documentation is kept current for all processes and architecture]{times="" new="" roman",="" times,="" serif"=""}

[ Serves as primary resource for hardware, software and data collection decisions regarding the maintenance of the network]{times="" new="" roman",="" times,="" serif"=""}

[ Collaborates with end users to identify application requirements, analyzes and designs software solutions and determines what software products to purchase]{times="" new="" roman",="" times,="" serif"=""}

[ Develop policies, procedures and appropriate security for IT matters, along with policies, and procedures defining access to and usage of LMM applications, systems and IT equipment]{times="" new="" roman",="" times,="" serif"=""}

[ Ensures IT practices are compliant ]{times="" new="" roman",="" times,="" serif"=""}

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