Account Recovery Specialist

McCarthy, Burgess, and Wolff • Bedford Heights, OH • 2h ago

Account Recovery Specialist -- UNCAPPED COMMISSION

McCarthy, Burgess, & Wolff

We are seeking a motivated and professional Account Recovery Specialist to join our team. In this role, you will contact individuals and businesses to recover overdue payments, negotiate repayment plans, and provide clear information on payment options. You will maintain accurate records of all interactions and ensure compliance with federal and state collection laws. The ideal candidate has strong communication skills, persistence, and the ability to handle sensitive financial situations with professionalism. This position offers competitive pay, unlimited commission and opportunities for growth based on performance.

Top Compensation in the Industry!

Earn up to $65,000+ per year with Unlimited Commission and Bonuses!

Work Life Balance You'll Love!

Monday -- Friday: 8:30 am -- 5 pm / No Nights No Weekends

10 Vacation Days, 5 Personal Days Annually and Paid Holidays

Medical, Dental, Vision, Life Insurance, and Long -- Term Disability are available!

You are eligible for benefits in 30 days!

Eligible for holiday pay immediately

UNCAPPED COMMISSION

This position is ideal if you have the following skills and attributes:

Outgoing and personable.

Persuasive Speaking Skills.

Effective Listening.

Time -- Management.

Ability to solve problems independently.

Experienced using CRM or other customer service management programs.

Strong work ethic.

Key Responsibilities:

Maintaining a debt collection queue using the support framework designed.

Achieving collection goals set by management.

Understanding and adhering to client guidelines

Initiating outbound calls

Accepting inbound calls

Locates and notifies customers of delinquent accounts by mail or telephone to solicit payment.

Maintains records of collection and status of accounts.

Locates and monitors overdue accounts, using computers and a variety of automated systems.

Records information about the financial status of customers and status of collection efforts.

Persuade customers to pay amounts due on credit accounts and negotiates with customers to determine the best repayment solution available.

Performs data entry, documentation, and maintenance of customer account(s)

Reads, comprehends, and adheres to any and all applicable ISO and client specific policies.

Complies with all State/Local and Federal laws governing collections.

UNCAPPED COMMISSION

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

EEO Statement

McCarthy Burgess & Wolff, Inc. (MB&W) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at MB&W are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Work Location: Bedford Heights

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

Dental insurance

Disability insurance

Similar Jobs

Administrative Assistant

Insight Global • Cleveland, OH • 43min ago

Management & Administrative

Job Description Day to Day: The Administrative Assistant supports the Laboratory Operations Manager by handling invoicing, maintaining records, and managing general desk and office tasks. The role involves reviewing and...

43min ago

Go to Apply

Clinical Administrative Assistant II - Infectious Disease

Cleveland Clinic • Cleveland, OH • 50min ago

Hospital & Medical

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated tea...

50min ago

Go to Apply

Campus Retail Associate (Temporary) Kent State Kent Campus

Barnes & Noble Education • Kent, OH • 1h ago

Retail & Hospitality

Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our te...

1h ago

Go to Apply

Medical Assistant - OBGYN

Cleveland Clinic • Cleveland, OH • 1h ago

Hospital & Medical

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one...

1h ago

Go to Apply

3rd Shift Material Handler I

Oatey • Cleveland, OH • 1h ago

Manufacturing & Warehouse

4700 West 160th Street, Cleveland, Ohio 44135 United States of America Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment t...

1h ago

Go to Apply

3rd Shift Plastics Injection Mold Processor I

Oatey • Cleveland, OH • 1h ago

1h ago

Go to Apply

2nd Shift Material Handler I

Oatey • Cleveland, OH • 2h ago

Manufacturing & Warehouse

2h ago

Go to Apply

2026 Marketing Analytics Analyst Program - Cleveland

KeyBank NA • Cleveland, OH • 2h ago

Sales & Marketing

Location: 4910 Tiedeman Road, Brooklyn Ohio Program Start: July 13, 2026 What does our Enterprise Analyst Program offer? KeyBank's Enterprise Analyst Program is a multi-week training program. For those still in college,...

2h ago

Go to Apply

Advanced Safety Representative

FirstEnergy Corp • Akron, OH • 2h ago

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger...

2h ago

Go to Apply

Advanced Practice Provider (NP/PA) GYN Oncology I (Go Where Needed) - PRN

Cleveland Clinic • Cleveland, OH • 2h ago

Hospital & Medical

Join our Gynecologic Oncology team in a PRN role providing both inpatient and outpatient care. The APP will function in a "go where needed" capacity to provide care for patients across the health system. Responsibilities...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)