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Internal Systems Analyst-Management Analyst 3

State of Minnesota • Saint Paul, MN • 1h ago

Working Title: Internal Systems Analyst

Job Class: Management Analyst 3

Agency: Cosmetologist Exam Board

Job ID : 95225

Location : St. Paul

Telework Eligible : Yes/hybrid

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 07/03/2026

Closing Date : 07/13/2026

Hiring Agency/Seniority Unit : Cosmetology Board / Cosmetology Bd-MAPE

Division/Unit : Cosmetology Board / Administration

Work Shift/Work Hours : Day Shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $28.26 - $41.43 / hourly; $59,006 - $86,505 / annually

Classified Status : Classified

Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

FLSA Status : Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Internal Systems Analyst serves as the agency's primary resource for business systems support, financial transaction support, and continuity of digital operations. The role ensures the reliability and effectiveness of specialized technology systems, providing guidance on internal system workflow configuration, vendor coordination, troubleshooting, testing, and user support. It also supports financial transaction processes to ensure compliance and accountability. The incumbent provides critical continuity support for operational systems essential to licensing, enforcement, financial processing, and agency service delivery. Through collaboration with leadership, staff, and external partners, the incumbent translates business needs into functional technical solutions, helps strengthen operational integrity, and supports the agency's mission to safeguard public health and safety. This role functions as a multi-disciplinary operational technology resource within a small agency environment.

This position is eligible for a hybrid telework arrangement. With a telework agreement, onsite attendance will be required for team members or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for details.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two years of experience with business systems administration, workflow configuration, operational support processes, or data management.

Ability to troubleshoot system and user issues, coordinate resolutions with vendors, MN.IT and other stakeholders.

Ability to gather and interpret business needs and translate them into practical system or workflow solutions.

Ability to communicate technical information clearly to non-technical audiences through training, documentation, and user support.

Strong organizational, customer service, and interpersonal skills with the ability to manage multiple priorities independently.

Skills in testing system changes, validating results, and documenting issues and processes related to agency operations.

Preferred Qualifications

Knowledge of the board's organizational structure, controls, methods, and procedures to provide critical continuity support for operational systems.

Experience coordinating with vendors, technical staff, and end users to support system operations, resolve issues, monitor activities, and recommend process improvements.

Knowledge of financial transaction processing, reconciliation practices, audit support activities, and internal controls related to payment systems and reporting.

Ability to maintain confidentiality of sensitive information.

Additional Requirements

Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring processes.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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