Summary The Veterans Health Administration (VHA), Office of the Chief of Staff (COS), is a national office dedicated to improving VHA and federal government-wide, access to care, quality safety, and efficiency. This position serves as Management & Program Analyst, leading the transformation of the culture within VHA towards Personalized, Proactive, Patient-Driven Care (PPPC), and provides oversight and coordination of the initiatives throughout VHA specific to the full implementation of PPPC. Responsibilities Major duties include but are not limited to: Serves, in coordination with the VHA Chief of Staff, as the provider of executive leadership, strategic direction, and oversight into the transformation of health care services within VHA into Personalized, Proactive, Patient-Driven Care (PPPC). Ensures the smooth functioning of the office and represents the VHA Chief of Staff in their absence. Provides oversight and guidance to responsible program offices within VHA toward developing a structured work plan to organize the work on each established initiative and creating a tracking and evaluation process to ensure goals are obtained and measured for effectiveness toward desired outcomes. Ensures that initiatives developed in support of PPPC are fully aligned with the strategic objectives of VHA and VA and that the necessary resources are available for implementing initiatives in transforming services into Personalized, Proactive, Patient-Driven Care. Serves as the key proponent to program offices for developing legislative and non-legislative initiatives and proposals related to all VHA activities. Establishes and maintains effective communication channels with internal stakeholders (VACO, VISN, and Facility) and external stakeholders (Veteran Service Organizations, Congress, DOD, HHS, Professional Organizations, etc.) that facilitate understanding and promote culture change within VHA to PPPC. Applies extensive knowledge of VHA and VA policies and programs to provide officials with ways to assist program offices and field facilities in implementing initiatives and facilitating strategic alliances and partnerships essential to leading and sustaining the transformation of culture and innovation within VHA. Work Schedule: Monday-Friday, 08:00-04:30pm Compressed/Flexible: Available Virtual: This is not a virtual position. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Management and Program Analyst/PD375310 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to (resume must support 3/5 of the listed): Manages and analyzes complex healthcare delivery and health professions education programs through strategic planning, multidisciplinary project management, and comprehensive program evaluation. Applies advanced program analysis principles and Lean Six Sigma methodologies to assess organizational processes, identify opportunities for improvement, and implement sustainable solutions that enhanced operational effectiveness, efficiency, and productivity. Develops, evaluates, and implements program strategies and performance measures to improve clinical, educational, and administrative operations while ensuring alignment with organizational goals and regulatory requirements. Collaborates effectively with national program offices, VISN leadership, medical center executives, clinical and administrative staff, and external stakeholders to address complex operational challenges and facilitate organizational change. Delivers presentations to diverse audiences and fostered productive working relationships through strong written, verbal, and interpersonal communication skills while supporting continuous process improvement across the organization. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
