Summary This position is aligned under the Engineering Service Line, Facilities Management Section, at Jesse Brown VA Medical Center. The Facility Operations Specialist is responsible for managing and executing the Facilities Management Service Work Order Program, Work Order Inspection Program, and is the service's ADPAC. This position must possess an in-depth knowledge of the skilled trades associated with construction, maintenance and repair and operations of plant facilities. Responsibilities Duties Include but Not Limited To: Receives work orders for approval via AMES/MERS from the various services throughout the hospital. Reviews the work orders for accuracy and completeness prior to approval/disapproval. Visits the work site, when necessary, to obtain complete information about work performed for customers (i.e., scope of work, amount and @type of material required, engineering shops to assign, etc.) Forwards all work order requests that need to be reviewed (i.e., construction, installation, cost estimates and feasibility) prior to approval or be approved by other sections· in Engineering, such as Chief, Assist Chief, Chief M&O, or shop foremen, and other services such as Safety and/or Police. Develops, manages, and supervises the Work Order Inspection Program. The results are presented at the monthly Maintenance Meeting. Conducts statistical analysis on data pertaining to work orders, preventative maintenance, man-hour accountability and productivity programs. Serves as backup to the Administrative Officer (AO) for the Engineering Service in the absence of the AO. Enters/receives reviews and processes all key requests to ensure building security. Retrieves reports and numerical data for use in preparing reports, gathers data for briefings, meetings and presentations, and trains staff on established procedures and processes used by Engineering. Serves as the designated customer service liaison representative between FMS and all Jesse Brown VA Medical Center services, clinical staff, and the Executive Office. Develops, administers, and maintains the Engineering Customer Service Program. Observes worker performance and periodically evaluates employee performance; identifies training needs, assures that training is given, evaluates training and stimulates self improvement. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Work Schedule: Monday - Friday 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Facility Operations Specialist/PD230670 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Planning day-to-day work activities for assigned supervisory personnel; Monitoring activities to ensure work is accomplished satisfactorily; Ensuring adequate supplies are on hand for employees to perform the assigned tasks; Assigns work to subordinates based on priorities; Gives advice, counsel, or instruction to supervisors OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have; Ph.D or equivalent doctoral degree or 3 full years of progressively higher graduate education leading to such a degree OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education equivalent combinations of successfully completed graduate level education AND specialized experience as described above, which may be used to meet total experience requirements. 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Transcripts Required. You will be rated on the following Competencies for this position: Administration and Management Engineering and Technology Interpersonal Skills Planning and Evaluating Writing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is a combination of sedentary and requiring physical effort and exertion such as e.g., walking, standing, carrying light items such as manuals or briefcases, or driving or traveling by motor vehicle. Long periods of standing, bending, and stooping is also required to observe and study work operations in facility maintenance areas/sites, confined spaces, mechanical equipment rooms, and other spaces that are noisy, dirty, and close quarters, and lifting of light to moderate heavy items weighing less than 50 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
