Operations Manager

CVS Health • Annapolis, MD • 1h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and than k)

Required Qualificat ions

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they aris **e

Preferred Qualificat** ions

Experience as a retail manager or supervis or

Educa tion

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 09/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Sales Manager - Hilton Baltimore Inner Harbor

Hilton • Baltimore, MD • 13min ago

Management & Administrative

Job Identification: 213414 Job Category: Sales and Marketing Job Schedule: Full time Salary $33.65 USD/Hourly Equal Opportunity Employer EOE, including disability/vets Exceptional Hospitality Starts with You Picture your...

13min ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Bladensburg, MD • 16min ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

16min ago

Go to Apply

Administrative Support Assistant

U.S. Army Intelligence and Security Command • Fort Meade, MD • 4h ago

Management & Administrative

Summary About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well...

4h ago

Go to Apply

Sales Consultant - Hollow Metal - East Coast, United States

Allegion • Annapolis, MD • 4h ago

Management & Administrative

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and pr...

4h ago

Go to Apply

Adoptions Marketing Manager (Remote)

Cengage Group • Baltimore, MD • 5h ago

Management & Administrative

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innova...

5h ago

Go to Apply

Contact Center Operations and Transformation Manager

Deloitte • Baltimore, MD • 9h ago

Management & Administrative

Contact Center Operations & Transformation Manager Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generati...

9h ago

Go to Apply

Intelligence Management Specialist (Oversight and Policy Access) - 2026-0164

Acclaim Technical Services • Annapolis Junction, MD • 9h ago

Management & Administrative

Acclaim Technical Services (ATS) , founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company-a...

9h ago

Go to Apply

Intelligence Management Specialist (Executive Support) - 2026-0163

Acclaim Technical Services • Annapolis Junction, MD • 9h ago

Management & Administrative

9h ago

Go to Apply

Warehouse IT Technician (PC Hardware & Inventory Management)

Latitude Inc • Linthicum Heights, MD • 20h ago

Management & Administrative

We are seeking a detail-oriented Warehouse IT Technician to support the configuration, handling, and tracking of computer hardware within a warehouse environment. This role combines hands-on technical work with inventory...

20h ago

Go to Apply

Customer Service Representative

U-Haul • Suitland, MD • 22h ago

Management & Administrative

Compensation Range: $15.30 to $17.50 Hourly Location: 4599 Allentown Rd, Suitland, Maryland 20746 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated p...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)