Job Description:
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com .
Job Summary:
This role works in CareLinx, Sharecare's non-clinical home care business. CareLinx connects individuals and families with professional caregivers who provide personal care, companion care, and support with the activities of daily living in the home, and it partners with health plans and providers to extend care beyond the clinical setting.
The Director, State Licensure and Home Care Compliance owns CareLinx's multi-state licensure and regulatory compliance program for non-clinical home care operations. This role sets the strategy and operating model for entering, maintaining, and scaling compliant operations across states, and serves as the single point of accountability for licensure readiness and regulatory posture.
The Director is the internal subject matter expert on state operating requirements, leads the licensure team, and manages relationships with external regulatory counsel and consultants. The role operates through Sharecare's PMO and works cross-functionally with legal, operations, HR, recruiting, training, and program leadership.
Essential Job Functions:
Program ownership and strategy
Own the multi-state licensure and compliance program end to end, including strategy, roadmap, and prioritization of state entry based on regulatory complexity, business need, timing, and feasibility
Serve as the single source of truth for licensure status, deadlines, ownership, and open compliance risks
Provide clear guidance to leadership on readiness, risk, and requirements for new state expansion or service changes
Define the operating model, controls, and reporting that keep the program diligence-ready
State licensure and regulatory oversight
Direct the identification and management of all state licensure, registration, certification, and renewal requirements for non-clinical home care operations
Maintain a current state-by-state inventory of regulatory requirements, application status, renewal timelines, and operational obligations
Oversee preparation, submission, and tracking of applications, renewals, amendments, and required filings
Research and monitor certificate of need requirements, moratoriums, exemptions, and other barriers to entry by state
Serve as the internal subject matter expert on operating requirements for non-clinical home care, personal care, and in-person service delivery
Policy, procedure, and readiness
Direct development and maintenance of the policies and procedures required for compliant operations across states, coordinating external regulatory consultants
Translate state-specific requirements into operational processes, workflows, controls, and documentation standards
Identify gaps in policies, procedures, or practices and lead remediation
Oversee readiness for audits, inspections, surveys, and transaction diligence, including evidence management and mock reviews
Administrator, staffing, and workforce compliance
Oversee state-specific requirements for administrators, alternate administrators, supervisors, and other required operational roles
Partner with HR, recruiting, and operations so required qualifications, documentation, appointments, and transitions are managed and staffing changes do not create licensure risk
Oversee state-specific training, education, and workforce compliance, maintaining a state-by-state matrix of caregiver, administrator, and supervisory standards
Team and cross-functional leadership
Lead and develop the licensure team, beginning with the Licensing Associate, setting priorities, standards, and accountability
Serve as the primary compliance lead across a matrixed environment including legal, HR, operations, PMO, training, recruiting, and clinical leadership
Manage external counsel and regulatory consultant relationships, scope, and spend
Communicate compliance requirements, risks, and recommendations clearly to senior leadership and stakeholders
Qualifications:
Required
Bachelor's degree in healthcare administration, business, public health, compliance, regulatory affairs, or a related field
Seven or more years in healthcare compliance, regulatory operations, or licensure, including direct experience managing multi-state licensure or regulatory compliance programs
Experience interpreting state regulations and translating requirements into operational action
Experience developing policies, procedures, controls, and compliance tracking systems
Experience leading people or programs and driving accountability across cross-functional partners without direct authority
Strong written and verbal communication, including with senior leadership
Sound risk identification, problem solving, and escalation judgment
Preferred
Experience in non-clinical home care, personal care, private duty, or in-home service models
Experience supporting multi-state expansion and regulatory readiness for a transaction or diligence process
Familiarity with certificate of need requirements, moratoriums, and administrator qualification standards
Experience in a high-growth or matrixed healthcare services organization
Compliance or regulatory certification
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
