Administrative Coordinator 3
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Administrative Coordinator 3
Salary
$2,387.00 - $4,089.00 Monthly
Location
Crowley, LA
Job Type
Classified
Job Number
OPH/SP/222966
Department
LDH-Office of Public Health
Opening Date
07/01/2026
Closing Date
7/6/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health (https://ldh.la.gov/)
Join a dynamic public health team where your skills keep essential services running smoothly! In this specialized role at the Parish Health Unit within the Louisiana Office of Public Health, you'll be at the center of delivering vital programs such as Immunizations, WIC, Tuberculosis, Reproductive Health, Vital Records, and more. Working in a fast-paced, multi-functional environment, you'll interact directly with patients, manage electronic health records, coordinate services, and support multiple public health programs that strengthen community health. If you thrive in a collaborative setting, enjoy variety in your day, and want to play an important role in helping communities access critical health services,this is the opportunity for you-apply today!
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .
Job Duties and Other Information
Job Duties:
Determinations made by screening applicants via interview process.
Screens applicants according to eligibility criteria including but not limited to financial status, residence, age, etc., while maintaining strictest confidentiality. Once eligibility has been established, assesses clients for billable services according to agency fee policies and income guidelines based on previously verified data.
Interprets fee schedules and applies appropriate charges based on each service provided.
Provides accurate explanation to client of fees due.
Collects fees utilizing EHR, LEERS & CARS. Follows security procedures for monies collected and placed in a secured, locked area. For the WIC program, interprets Certifying Professional Authority (CPA) food instrument prescriptions.
Once prescriptions have been interpreted, enters data into LAWIN to obtain proper WIC food instruments, schedule next appointment and provide to client upon verifications of identity.
Researches all systems for patients ID information to avoid record duplications. Either initiates or retrieves patient records. Data must be secured during personal interviews with clients and from various other sources-office files, hospitals, other PHUs , state agencies, contract agencies, private providers and schools both in-state and out of state.
Must have current knowledge of all programs in order to accurately and efficiently compile the proper forms for any given client/appointment/program.
Reviews records for accuracy in the EHR system by running end of day reports. Maintains appointment systems, files, and supplies.
Serves as Deputy Registrar of Vital Records to the local Vital Records Registrar, Time Administrator, purchaser, property coordinator, supply inventory and any other administrative duty as needed.
Position-Specific Details:
Location: Office of Public Health / Region 4-BRCO / Acadia Parish
Appointment Type: This position will be filled as a Probationary appointment
Cost Center: 3262109004
Position Number(s): 56054
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates, please click HERE (https://ldh.la.gov/assets/docs/hr/Forreferenceonly/LDH-Application-Status-Guide-4.2026.pdf) .
Contact Information:
Shambrielle Pooler
Shambrielle.Pooler@la.gov (Staff.Email@la.gov)
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here (https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp) .
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
02
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty-even when it's difficult or inconvenient?
I ignore ethical standards, withhold information, or show bias or poor judgment.
I follow rules, share information, and try to avoid ethical missteps.
I act with integrity, respect confidentiality, and treat people fairly.
I promote ethics, model transparency, and help others act with fairness across teams.
04
AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
06
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
DPe: Developing Performance - How well do you support others' performance, give feedback, and help them grow in their roles?
I miss goals, avoid giving clear feedback, overlook performance issues, and provide little support for development.
I set goals and give feedback to support accountability, monitor performance, and address gaps.
I give clear, balanced feedback, review work quality, and support individual growth through learning opportunities.
I connect development to strategy, use coaching and data to improve performance, and build future capabilities.
08
DPe: Developing Performance - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?
I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
I meet expectations, follow policies, and communicate respectfully and clearly-even in difficult situations.
I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.
10
DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11
To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please @type "N/A" if no immediate family members are employed by LDH.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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