Back to Jobs search

Housekeeping Manager

Hilton • Ponce, PR • 1w ago

Job Identification: 212519

Job Category: Housekeeping and Laundry

Job Schedule: Full time

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Housekeeping Manager , you're not just overseeing daily housekeeping operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Oversee daily housekeeping operations: Manage cleanliness, service, and product quality standards in guest rooms, laundry and other guest related areas

Team leadership and supervision: Recruit, train, and manage housekeeping staff, including housepersons, supervisors and laundry personnel fostering a professional, detail-oriented work environment and provide performance feedback

Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently

Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability

Inventory and supply: Maintain accurate records of supplies, linens, and equipment and negotiate with suppliers for cost-effective agreements and adequate stock levels

Conduct inspections: Oversee and perform room and public area inspections to maintain high-quality standards and compliance

Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Guest service and issue resolution: Address guest concerns related to housekeeping issues promptly and professionally and handle special requests ensuring guests preferences are met

Cross-department coordination: Work with Front Desk, Maintenance, and other departments to ensure seamless operations

Health & safety compliance: Ensure staff follow health & safety guidelines, including proper handling of cleaning chemicals

Technology integration: Implement and use technology solutions such as automated scheduling, inventory tracking, and digital inspection tools

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

To be successful in this role the candidate must be able to demonstrate the following:

Hospitality or business degree, preferred

High school diploma, minimum, required

3 to 4 years of supervisory experience

4 to 6 years of housekeeping experience

Ability to communicate effectively in English and Spanish, both orally and in writing

Ability to work as part of a team

Ability to handle difficult situations and reach effective solutions

Effective interpersonal skills

Able to work different shifts and days, including holidays and weekends

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay-we're a great place to work.

Hilton

Go to Apply

Share this job

Similar Jobs

Spanish Interpreter

Propio Language Services • Ponce, PR • 1w ago

Retail & Hospitality

At Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions. Founded in 1998 Propio Language Services provides critical interpreting a...

1w ago

Go to Apply

Industrial Engineering student- COOP

Kelly Services • Jayuya, PR • 3h ago

Legal & Paralegal

At Kelly ®Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you. How about this one? We're seeking for an Industrial Engineering student for a COOP experi...

3h ago

Go to Apply

JT029 - TALENT ACQUISITION SPECIALIST

Quality Consulting Group • Salinas, PR • 11h ago

Management & Administrative

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you'll work wit...

11h ago

Go to Apply

Manufacturing Engineering Co-Op (Fall 2026) (Onsite)

RTX Corporation • Santa Isabel, PR • 22h ago

IT & Engineering

Date Posted: 2026-07-09 Country: United States of America Location: US-PR-SANTA ISABEL-B2 ~ Felicia Industrial Park - St B2 ~ BLDG 2 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirement...

22h ago

Go to Apply

JT544 - MANUFACTURING ENGINEER II

Quality Consulting Group • Villalba, PR • 1d ago

IT & Engineering

1d ago

Go to Apply

Pharmacy Tech State Cert

Walmart • Ponce, PR • 3d ago

Hospital & Medical

Hourly Wage: $18.5 - $31.5 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addi...

3d ago

Go to Apply

JT211 - FIELD RESEARCH ASSISTANT

Quality Consulting Group • Salinas, PR • 4d ago

4d ago

Go to Apply

JT201 - TECHNICIAN ASSISTANT

Quality Consulting Group • Salinas, PR • 1w ago

IT & Engineering

1w ago

Go to Apply

Technicians

Kelly Services • Jayuya, PR • 1w ago

IT & Engineering

At Kelly ®Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you. How about this one? We're seeking for Technicians, to work in the central region. With us...

1w ago

Go to Apply

Continuous Improvement Engineer

Kelly Services • Santa Isabel, PR • 1w ago

IT & Engineering

Kelly® Engineering is seeking Continuous Improvement Engineer for contract position at manufacturing client in Santa Isabel, Puerto Rico. If you're passionate about bringing the latest professional discoveries to life an...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)